Avis Budget UK Limited
Avis Budget UK Limited's Central Reservations department offers services including booking, modifying, or canceling car rental reservations across the UK. Customers can also receive assistance with billing inquiries and rental policies. The department operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. It is advisable to call during mid-morning or early afternoon to avoid peak times. Having reservation details and identification ready can expedite the process, ensuring a smoother experience.
Updated 15 Dec 2025
Expected outcomes
- Book car rental
- Modify reservation
- Cancel reservation
- Inquire about billing
- Understand rental policies
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Valid driver's license
- Credit or debit card
- Personal identification
- Reservation number
- Travel dates
- Pick-up/drop-off locations
Known issues
While there are no specific known issues reported, customers are encouraged to call during non-peak hours to minimize wait times. Make sure to have all necessary documents and information ready before calling to ensure a quick and efficient service. If you encounter long wait times, consider using online services for booking or modifying reservations, which can often be faster and more convenient.
