Call Intelligence

United Kingdom Call Guides

Verified phone numbers paired with practical calling guides. Check preparation requirements, expected outcomes, and known issues before making any call.

Banks

130 guides available

+448458494000paragon personal finance account managementloan applications

Paragon Personal Finance Limited

Callers can inquire about personal finance products, manage their accounts, and apply for loans. The phone line is available during operating hours, though specific hours are not provided. Common reasons for calling include checking account balances, resolving payment issues, and obtaining information on loan applications. While specific wait times are not mentioned, calling during mid-morning or mid-afternoon may help avoid peak periods. The service is designed to assist with both new and existing customer queries, ensuring comprehensive support for all financial needs.

+44 20 3901 8126american express bankactivate american express card

American Express Services Europe Limited

Customers can activate their Amazon Business Prime American Express Card, inquire about their Amazon Rewards balance and usage, or request payment extensions for Amazon purchases. All these services are available 24/7 to ensure flexibility and convenience for cardholders. Typical reasons for calling include assistance with card activation and inquiries about rewards. Although wait times may vary, services tend to be convenient, and calling during early weekdays might reduce wait times due to lesser volume.

+44 1623 232323vanquis bank customer servicecard activation

Vanquis Bank Limited

Card activation is available 24/7, while general customer service operates Monday to Friday from 08:30 to 19:00 and Saturday from 09:00 to 16:00. Customers often call to activate new cards, inquire about account details, or resolve issues with their banking products. Typical wait times can be long during peak hours, so calling during off-peak times is recommended. No live chat is available, but a virtual assistant can help with frequently asked questions.

+441613337400together personal finance mortgagemortgage application support

Together Personal Finance Limited

Customers can receive assistance with personal, buy-to-let, and commercial mortgages, as well as bridging and development finance. The bank is known for its flexible underwriting and quick decision-making process, especially for those with complex income or imperfect credit. Typically, calls are best made during operating hours to ensure prompt service. While specific wait times are not provided, contacting them during mid-morning or early afternoon might reduce waiting periods.

+44 345 760 6060hsbc uk business bankingbusiness internet banking support

HSBC UK Bank plc

Common reasons for calling include inquiries about business accounts, assistance with Business Internet Banking, and submitting complaints or feedback. The service is available Monday to Friday from 08:00 to 20:00 and Saturday from 08:00 to 14:00 UK time. Wait times can vary, with longer delays typically occurring on Mondays and after bank holidays. For faster service, consider calling during off-peak hours or using online chat support when possible. Having your account details ready can also expedite the process.

+44 345 845 0829scottish widows banksavings account management

Scottish Widows Bank

Callers can manage their savings accounts, seek help with internet banking, and receive general support. The service is available Monday to Friday, from 08:00 to 18:00. While specific wait times aren't provided, calling during mid-morning or mid-afternoon may reduce wait times. It's essential to have your account number, full name, address, and contact details ready to ensure a smooth process. For written requests, including a signature is necessary to authorize actions.

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Government

551 guides available

+44 300 200 3300hmrc self assessmenthmrc vat assistance

HM Revenue and Customs

The service is available Monday to Friday from 08:00 to 18:00, excluding weekends and bank holidays. Callers often contact HMRC for help with tax returns, payment issues, and general tax advice. Wait times can be long, especially during peak tax season, but calling early in the morning or mid-week may reduce waiting periods. Automated menus are used, so listen carefully to select the correct option.

+44 300 222 0000hm passport officepassport application status

HM Passport Office

You can call for general passport advice, check the status of your application, or seek urgent assistance for travel due to emergencies. The service is available Monday to Friday from 08:00 to 20:00, and on weekends and bank holidays from 09:00 to 17:30. Common reasons for calling include application updates and urgent travel queries. Wait times can be long, especially during peak travel seasons, so it's advisable to call during off-peak hours if possible.

+441371850000ministry of defence policereport crime mod

Ministry of Defence Police

This number is primarily used for reporting crimes or suspicious activities at or around MOD sites. Callers can also request armed security responses and specialist policing support, such as dog handling and marine policing. While the phone line is always open, email responses may take up to 48 hours. For non-emergency incidents, the Control Centre is the first point of contact. In emergencies, it is advised to call 999. Typical wait times are short, but using the phone is recommended for urgent issues.

+44 203 334 3555ministry of justice ukfreedom of information requests

Ministry of Justice

Common reasons for calling include clarifications on Ministry services, submitting FOI or SAR requests, and seeking information about personal data held by the Ministry. The phone line is operational Monday to Friday from 09:00 to 17:00. While the office staff are primarily working from home, queries might be better addressed through email. Wait times are not typically long, but it is advisable to call during mid-morning or mid-afternoon to avoid peak hours.

+441926415000warwickshire policereport non-emergency crime

Warwickshire Police

You can report non-emergency crimes, suspicious activities, or provide information to assist ongoing investigations. Additionally, this number is available for general enquiries about police services, local policing, or administrative matters. Calls are typically answered during operating hours, though specific hours are not provided. It's advisable to call during standard business hours to avoid potential wait times. This line is not for emergencies; for urgent matters, dial 999. The service is designed to handle a range of non-urgent police-related queries efficiently.

+44 1484 223240kirklees council servicesreport waste issues

Kirklees Council

Callers are typically greeted by an automated menu and can select options to reach specific departments. The line is open during standard operating hours, but callers may experience long wait times, especially during peak periods or after public holidays. For urgent social care issues, it's advised to state this clearly at the beginning of the call. To avoid delays, consider calling during off-peak hours or using online services when possible.

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Education

719 guides available

+44 141 330 3809university of glasgow film & television studiesprogramme advice

University of Glasgow Film & Television Studies

Callers can inquire about undergraduate and postgraduate options, application procedures, and departmental contacts. Typically, calls are answered during operating hours, with peak times occurring during admissions periods. For specific programme questions, callers may be directed to academic staff or the programme convenor. Wait times can vary, but calling during non-peak hours may result in quicker responses.

+44 1280 814080university of buckingham enquiriesbuckingham campus information

University of Buckingham

The reception staff are equipped to handle a variety of questions and can redirect calls to the appropriate department for more detailed assistance. The service operates Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. While specific wait times are not provided, calling during early morning hours may reduce wait times. This number is ideal for prospective students, current students, and visitors seeking basic information about the university.

+44 1904 320000university of york switchboarduniversity of york contact

University of York

Callers can get directions, department contacts, and be connected to specific staff or services. The switchboard is available during published operating hours, and it is advisable to have the department or individual's name ready for faster service. Common reasons for calling include seeking information about university services or reaching specific departments. Wait times can be longer during peak periods, such as the start of academic terms, so calling outside these times may be beneficial.

+44 1642 342234teesside university students' unionevent booking teesside

Teesside University Students' Union

Students can connect with elected officers for advocacy and representation, inquire about upcoming events, and book them. Additionally, the Union provides referrals to welfare, academic, and wellbeing support services. Calls are typically handled during operating hours, and wait times can vary. It is advisable to call during mid-morning or early afternoon for potentially shorter wait times. The Union is student-led and operates independently from the University, ensuring a focus on student needs.

+441904624624york st john universityuniversity courses inquiry

York St John University

Callers can connect to academic schools for program-specific queries or receive assistance with administrative processes like registration and transcripts. The university's dedicated Student Hub is available for general inquiries. Typical wait times may vary, especially during peak periods, but calling outside these times can reduce delays. For complex issues, a visit or callback might be recommended.

+441223337733university of cambridge contactcambridge appointment scheduling

University of Cambridge

You can also schedule appointments with the Vice Chancellor or senior staff and inquire about ceremonial events. Calls are typically managed during standard office hours from Monday to Friday. It is advisable to call during mid-morning or mid-afternoon to avoid peak times. Enquiries are usually triaged by administrative staff before being escalated. Written communication is often preferred for formal matters, but phone calls are a viable option for immediate concerns.

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Housing

30 guides available

+44 330 440 1634ombudsman services propertysubmit property complaint

Ombudsman Services: Property

They offer independent review and resolution services. Common reasons to call include submitting a complaint, requesting updates on existing cases, and making general enquiries about the ombudsman process. The service operates Monday to Friday from 09:00 to 16:30, excluding bank holidays. Wait times can vary, especially during peak hours, but using online forms or emails may expedite responses. It's best to call during mid-morning or early afternoon for shorter wait times.

+44 300 456 9998l&q housing trustbook appointment l&q

L&Q (London & Quadrant Housing Trust)

You can make general enquiries about services, policies, and appointments, available Monday to Friday from 08:00 to 18:00, excluding bank holidays. Appointment booking is necessary for head office visits, as walk-ins are not accepted. Additionally, translation and interpretation services, including British Sign Language, are available 24/7. Common reasons for calling include checking application statuses, booking appointments, and requesting language support. Wait times can be long during peak hours, so calling early or late in the day is advisable.

+44 207 862 8800university of london housing servicesprivate accommodation search

University of London Housing Services

Services include assistance with finding housing, legal advice on private housing matters, and appointment bookings for personalized consultations. These services are available Monday to Friday, with remote support on Fridays and Saturdays in September. Callers should note that eligibility is restricted to members of University of London institutions. Typical wait times are not specified, but it's advisable to call during mid-morning or early afternoon to avoid peak periods. Appointments should be booked in advance, and remote consultations can be conducted via Microsoft Teams or phone.

+44 800 022 4040peabody community foundation grantsgrant application support

Peabody Community Foundation

Callers can inquire about services, grants, and support available through the foundation. The line is open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include seeking information on grant applications or general support services. While specific wait times are not provided, it is noted that calling during off-peak hours may reduce wait times. For grant-related enquiries, callers may be redirected to The London Community Foundation.

+44 1772 667002places for people homesreport housing repairs

Places for People Homes

The service is available Monday to Friday from 08:00 to 18:00, excluding bank holidays. Common reasons for calling include checking rent account status, logging new repair requests, and asking about tenancy agreements. Wait times can be longer on Fridays, so it's advisable to call earlier in the week, especially on Monday mornings. Having your property reference number, house number, and postcode ready will streamline the process.

+44 300 500 8000clarion housing groupreport repairs

Clarion Housing Group

You can inquire about housing services, report repairs, and address tenancy issues. Calls are typically handled during business hours, and it's advisable to call during non-peak times to avoid long wait times. For urgent repairs, an emergency contact number may be available. Common reasons for calling include scheduling property repairs, resolving complaints about service quality, and handling general inquiries about tenancy. It's best to have your contact details and relevant information ready to ensure a smooth process.

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Telecom

54 guides available

+448000790888ee limited businessbusiness mobile sales

EE Limited

You can manage mobile plans, upgrade devices, and inquire about broadband solutions. Billing and payment support is also available. Calls are typically handled during business hours, and it's advisable to call early to avoid long wait times. Clearly stating your business size at the beginning of the call can help direct your inquiry efficiently.

+443302214025virgin media ltd.tv & broadband sales

Virgin Media Ltd.

offers TV and broadband sales inquiries through their dedicated phone line. Customers can call to purchase or upgrade TV and broadband packages, inquire about current deals and bundles, and check service eligibility. Sales agents are available Monday to Friday from 08:00 to 21:00, Saturday from 08:00 to 20:00, and Sunday from 08:00 to 18:00. Common reasons for calling include setting up new services, upgrading existing packages, and confirming installation dates. Wait times can be long during peak hours, so calling early morning or late evening is recommended for quicker service.

+448004320200plusnet plc account managementbilling inquiries

Plusnet plc

Common reasons for calling include billing inquiries, troubleshooting connectivity issues, and ordering new services. The customer service team is known for being friendly and helpful, operating from Monday to Friday, 08:00-18:00, and Saturday, 09:00-13:00. Wait times can be longer during peak hours and service outages, so calling during off-peak times is recommended. The service is free to call from landlines, and the team is UK-based.

+44 330 332 3050now broadband technical supportnow broadband new line installation

NOW Broadband & Calls (Sky UK Limited)

Customers can manage accounts, address billing issues, receive technical support, and handle cancellations or complaints. Support is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. TV-only customers must use live chat for assistance. Typical wait times can be long during peak hours, so calling during off-peak times is advisable. Account verification is required for most interactions, and engineer appointments must be rescheduled before 3:30pm the previous working day.

+44 113 272 2000o2 customer serviceo2 billing inquiry

O2 (Telefónica UK Limited)

Customers typically call to manage their accounts, resolve billing issues, or seek technical assistance. Be prepared for automated menu navigation before speaking to a representative. Wait times can be long during peak hours, especially during service outages. It's advisable to call during off-peak times or use online chat for quicker responses. The service is available during operating hours, and having your account details ready can expedite the process.

+447782333333three uk customer supportmobile service assistance

Hutchison 3G UK Limited (Three UK)

The service is available Monday to Friday from 8am to 8pm, and on Saturdays and bank holidays from 9am to 5pm. Common reasons for calling include resolving billing issues, updating account information, and troubleshooting mobile service problems. Although specific wait times are not provided, calling during mid-morning or early afternoon may reduce wait times. The service is designed to assist with various mobile-related queries, ensuring customers receive the help they need efficiently.

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Other Categories

Airlines

43 guides available

Media

12 guides available

Health

132 guides available

Insurance

78 guides available

Utilities

110 guides available

Delivery

12 guides available

Retail

46 guides available

Automotive

14 guides available

Travel

81 guides available

Services

52 guides available