Halifax
Calling Halifax at +443456020000 provides assistance with various banking needs, including account queries, fraud reporting, and mortgage support. Customers often contact this number for help with transactions, resolving security issues, or getting mortgage advice. Wait times can be longer during peak hours, typically in the early afternoon. For quicker service, consider calling during off-peak times, such as early morning or late evening. Halifax is part of Lloyds Banking Group, and callers should be prepared to verify their identity for security purposes.
Updated 15 Dec 2025
Expected outcomes
- Resolve account queries
- Report fraud issues
- Get mortgage advice
- Verify account details
- Request transaction support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal ID
- Incident description
- Mortgage account number
- Sort code
- Address details
Known issues
Customers occasionally experience long wait times, especially during peak hours. To avoid this, try calling during off-peak times or use Halifax's online services for quicker assistance. Some users also face difficulties accessing their accounts due to security checks. Ensure your identity is verified and retry; if issues persist, escalate to technical support. Being prepared with all necessary information, such as account details and personal identification, can help streamline the process and reduce potential frustrations.
