TSB Bank plc
Calling TSB Bank at +443459758758 allows you to address a variety of banking needs. You can inquire about your accounts, report lost or stolen cards, and manage credit card issues. The bank also provides support for loans, mortgages, and home insurance. General enquiries and credit card queries are available daily from 08:00 to 20:00, while loan and mortgage support have specific weekday hours. Reporting lost or stolen cards is available 24/7. Wait times can vary, with peak hours often resulting in longer delays. For quicker service, consider calling during off-peak times or using online chat options.
Updated 15 Dec 2025
Expected outcomes
- Check account details
- Report lost or stolen card
- Inquire about credit cards
- Get loan information
- Manage mortgage queries
- Handle home insurance claims
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Date of birth
- Account number
- Sort code
- Card number
- Credit card details
- Loan account details
- Mortgage account details
- Policy details
Known issues
Customers often experience long wait times during peak hours, especially for general enquiries and fraud reporting. To avoid delays, try calling during off-peak hours or use the online chat for a faster response. Occasionally, calls may be disconnected before reaching an agent; if this happens, redial or consider alternative contact methods. Some complex issues may not be resolved by frontline agents, so requesting escalation to a supervisor or specialist can be beneficial. These challenges are common, but planning ahead can help ensure a smoother experience.
