Call Intelligence

Delivery Call Guides

Verified phone numbers paired with practical calling guides. Check preparation requirements, expected outcomes, and known issues before making any call.

5 guides available

+44 121 275 0500dpdgroup uk customer serviceparcel tracking

DPDgroup UK Ltd

The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Wednesdays tend to have the longest wait times, so consider calling on other days if possible. Be ready to provide your address, name, and order or tracking number to expedite the process. For unresolved issues, escalation options are available.

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+447889486704royal mail customer servicetrack a parcel

Royal Mail Group Ltd

Available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00, this line often experiences long wait times, especially during peak periods or after major service disruptions. Callers are advised to have tracking numbers, reference numbers, or account details ready to expedite service. Automated menus are used for initial triage, and persistence may be required to reach a human agent. Calling early in the morning is recommended to avoid long hold times.

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+44 345 774 0740parcelforce worldwide customer servicetrack parcel parcelforce

Parcelforce Worldwide

The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include checking the status of a parcel, arranging a redelivery, or filing a complaint. Wait times can be long, especially during peak hours or after missed deliveries. It is often recommended to call early in the morning for a quicker response. Automated systems are prevalent, so persistence may be needed to reach a human agent.

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+44 344 755 0117yodel delivery network ltdtrack delivery yodel

Yodel Delivery Network Ltd

Customers can also request refunds for incorrect or failed deliveries. The service is available from Monday to Friday between 08:00 and 18:00, and on Saturdays from 09:00 to 13:00. Common reasons for calling include checking parcel status, resolving delivery issues, and handling account inquiries. While specific wait times aren't provided, users frequently report long hold times. For faster service, using the webchat option is recommended. Best times to call are typically early in the morning or late afternoon to avoid peak hours.

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+44 330 808 5456evri customer serviceparcel tracking evri

Evri (formerly Hermes Parcelnet Ltd)

Automated systems are available 24/7, with human advisors accessible Monday to Friday from 8 am to 4 pm, and Saturday from 8 am to 2 pm. Common reasons for calling include tracking parcel status, initiating claims for lost or damaged parcels, and resolving delivery issues. Wait times can vary, but using specific menu options can expedite reaching a human advisor. For faster service, consider calling during non-peak hours, typically early morning or late afternoon.

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