L&Q Living Limited
L&Q Living Limited provides essential housing and support services for vulnerable individuals, including older adults, and those with mental health or learning disabilities. By calling +442085222000, you can inquire about housing options such as supported living, independent living, and sheltered accommodation. You can also report maintenance issues, request repairs, and submit complaints or feedback regarding housing services. Typical wait times may vary, but calling during non-peak hours can reduce delays. Be prepared to provide specific details like resident ID and property address to facilitate your request. Known issues include maintenance delays and slow complaint handling, so persistence may be required.
Updated 15 Dec 2025
Expected outcomes
- Check housing eligibility
- Report maintenance issues
- Request housing support
- Submit complaints
- Provide feedback
- Inquire about services
- Follow up on requests
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Resident ID
- Property address
- Issue details
- Personal details
- Medical information
- Complaint description
- Eligibility documents
- Support needs
- Application forms
- Reference numbers
Known issues
Residents frequently face significant delays in property maintenance and repairs, which can lead to prolonged disrepair. If issues remain unresolved, escalation to the Housing Ombudsman is advised. Complaints handling is another common problem, with slow resolutions and some cases of maladministration. Improvements are underway, but patience and persistence are often necessary. Additionally, unexpected increases in service charges have caused dissatisfaction among residents. To mitigate these issues, ensure you have all necessary documentation ready and follow up persistently on unresolved matters.
