Places for People Homes
Calling Places for People Homes at +441772667002 allows you to manage tenancy-related inquiries, report repairs, and handle account and payment questions. The service is available Monday to Friday from 08:00 to 18:00, excluding bank holidays. Common reasons for calling include checking rent account status, logging new repair requests, and asking about tenancy agreements. Wait times can be longer on Fridays, so it's advisable to call earlier in the week, especially on Monday mornings. Having your property reference number, house number, and postcode ready will streamline the process.
Updated 15 Dec 2025
Expected outcomes
- Check rent account status
- Log new repair requests
- Ask about tenancy agreements
- Inquire about payment options
- Request repair updates
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Property reference number
- House number
- Postcode
- Repair details
- Payment receipts
- Tenancy agreement
Known issues
Customers frequently experience long wait times, particularly on Fridays. To avoid delays, try calling earlier in the week, preferably on Monday mornings. If possible, use the dedicated repairs email for faster service. Additionally, British Sign Language users can access a video interpreter service during operating hours. Having all necessary information ready before calling can help reduce the time spent on the phone. Consider alternative contact methods if wait times are excessive.
