AXA UK plc
Calling AXA UK plc at +442076260486 connects you to their customer service department, which handles inquiries related to insurance policies, claims, and account management. Typical reasons for calling include checking policy details, filing claims, and updating account information. While specific wait times are not provided, it's generally advisable to call during non-peak hours, such as mid-morning or early afternoon, to potentially reduce waiting. The service is available during operating hours, which are typically standard business hours. For the most efficient service, have your policy number or account details ready when you call.
Updated 15 Dec 2025
Expected outcomes
- Check policy details
- File insurance claims
- Update account information
- Request policy documents
- Inquire about coverage options
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Account details
- Identification document
- Claim reference number
- Contact information
- Previous correspondence
Known issues
While there are no specific known issues reported, it's common for callers to experience longer wait times during peak hours, such as lunch breaks or late afternoons. To avoid frustration, consider calling during off-peak times. Additionally, many services may be available online, such as checking policy details or updating information, which can save time. If you encounter any issues, having all necessary documents and information ready before the call can help expedite the process.
