Heathrow Airport Limited
Calling Heathrow Airport Limited at +44 844 335 1801 allows you to access a range of services under their general enquiries line. Available 24/7, the service provides information about flight delays, cancellations, lost baggage, check-in procedures, and other general airport information. It's advisable to call during off-peak hours to possibly reduce wait times. For non-urgent matters, alternative options like online forms and live chat are available. These digital resources often include a chatbot capable of answering simple questions or connecting you to a live agent if necessary.
Updated 15 Dec 2025
Expected outcomes
- Get flight delay updates
- Check baggage status
- Understand check-in procedures
- Find airport facility details
- Report lost baggage
- Request live assistance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Flight number
- Baggage tag
- Booking reference
- Nature of enquiry
- Relevant travel dates
- Contact information
Known issues
One common issue when calling Heathrow Airport Limited is the call charges, which are 7p per minute plus network access charges. It's recommended to inform callers about these charges upfront. Additionally, to avoid frustration, consider using alternative methods for enquiries such as the online forms and live chat service available on their website. These options can be invaluable for non-urgent requests or simple questions, saving time and expense compared to a phone call. Lastly, calls during peak times may result in longer wait times, so plan accordingly.