OVO Energy Limited
Calling OVO Energy Limited at +448005999440 connects you to a range of services focused on energy account management. Customers frequently call for billing inquiries, account updates, and payment issues. Additionally, you can set up new energy accounts or cancel existing ones. Technical support for smart meters and energy usage monitoring is also available. General inquiries about energy tariffs and company policies can be addressed. Customer service is typically available during standard operating hours. While specific wait times are not provided, calling during mid-morning or early afternoon may reduce wait times.
Updated 15 Dec 2025
Expected outcomes
- Resolve billing inquiries
- Update account information
- Set up new energy account
- Cancel existing account
- Troubleshoot smart meter issues
- Monitor energy usage
- Inquire about energy tariffs
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Address
- Billing statement
- Device details
- Account details
Known issues
While no specific issues are reported, it's advisable to have your account number and personal identification ready for verification. This will streamline the process for most inquiries. If calling about a billing issue, having your latest billing statement on hand can be helpful. For technical support, ensure you have details about your device. To avoid long wait times, consider calling during non-peak hours, such as mid-morning or early afternoon. Alternatively, some inquiries may be resolved through OVO Energy's online services.
