Department for Energy Security and Net Zero Renewables Team

The Department for Energy Security and Net Zero's Renewables Team can assist with a variety of tasks related to energy security, net zero goals, and renewable energy schemes. Common reasons for calling include inquiries about the Renewables Obligation Scheme, submitting complaints, and making Freedom of Information requests. The team is available Monday to Friday during operating hours. Typical wait times are not specified, but it's advisable to call during mid-morning or mid-afternoon to avoid peak times. Written complaints and general inquiries should include full contact details and a clear description of the issue or request. For specific scheme queries, contacting the Ofgem Renewables team directly is recommended.