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London Ambulance Service NHS Trust

The London Ambulance Service NHS Trust provides critical emergency and non-emergency medical services across London. Available 24/7, the service handles urgent 999 calls, dispatching ambulances and offering clinical advice. For non-emergency needs, they offer patient transport services, typically on weekdays. Major incident responses are coordinated as needed. Common reasons for calling include reporting emergencies, arranging patient transport, and seeking clinical advice. Wait times can vary, especially during peak periods or major incidents. It's advisable to call during off-peak hours for non-emergency services to reduce wait times.

Ожидаемые результаты

  • Dispatch emergency ambulance
  • Arrange patient transport
  • Provide clinical advice
  • Coordinate major incident response
  • Answer triage questions

Подготовка к звонку

Соберите все необходимое перед тем, как набрать номер. Наши аналитики проверяют эти требования и обновляют их по мере того, как организации меняют свои сценарии.

  • Location of incident
  • Nature of emergency
  • Caller contact details
  • Patient details
  • Medical need for transport
  • Pickup and drop-off locations

Известные проблемы

High call volumes can lead to long wait times, especially during peak periods or major incidents. The triage system prioritizes urgent cases, deploying additional resources when necessary. Non-emergency calls, such as patient transport requests, may experience delays due to the prioritization of emergency cases. Patients are advised of potential delays and alternative arrangements are suggested when possible. To minimize wait times, consider calling during off-peak hours for non-urgent issues. The service continuously works to improve response times and manage high demand effectively.

Обновлено 10 янв. 2026 г.