Kirklees Metropolitan Council
Kirklees Metropolitan Council provides a central contact number for residents to access a variety of services. Common reasons for calling include making service requests such as waste collection, housing issues, and social care. The council also handles general enquiries about services and departments, as well as complaints and feedback. Appointments with council officers can be booked through this number. Typically, callers may experience long wait times during peak hours, so it is advisable to call during off-peak times if possible. The council's switchboard operates during standard business hours, and callers should be prepared to provide personal details and specifics about their request to be directed appropriately.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Report waste collection issues
- Request housing services
- Submit feedback or complaints
- Book council appointments
- Inquire about social care services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal identification
- Service details
- Contact information
- Preferred appointment time
- Issue description
- Location details
Known issues
Callers to Kirklees Metropolitan Council may occasionally experience long wait times, particularly during peak hours or high-demand periods. To mitigate this, it is recommended to call during off-peak hours or utilize online services when possible. Additionally, some callers report being transferred multiple times before reaching the correct department. To avoid this, clearly state the nature of your enquiry at the beginning of the call. Providing detailed information upfront can help reduce the need for multiple transfers and ensure a more efficient resolution to your query.
