Royal Sussex County Hospital
The Royal Sussex County Hospital's main phone number connects callers to various departments and services. Common reasons for calling include connecting to specific clinical departments like A&E, Cancer Centre, or Cardiac Surgery, and accessing the Patient Advice and Liaison Service (PALS) for support and feedback. The switchboard staff are generally helpful, though peak times may lead to longer wait times. It is advisable to call during early mornings or avoid Mondays to reduce waiting. The hospital provides essential information and support to patients and families, ensuring they receive the necessary guidance and assistance.
Updated 4 Nov 2025
Expected outcomes
- Connect to clinical departments
- Access PALS for support
- Provide hospital information
- Direct to specific services
- Handle patient complaints
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Department name
- Patient name
- Reason for call
- Nature of enquiry
- Patient details
Known issues
Callers to the Royal Sussex County Hospital may experience long wait times, particularly during peak hours such as Mondays. To minimize delays, it is recommended to call during early mornings or use online contact forms when possible. Occasionally, calls may be misrouted to incorrect departments, requiring clarification of the department name and purpose when calling. These issues are infrequent but can be frustrating, so being prepared with the correct information can help ensure a smoother experience.
