Saga Car Insurance (Claims)
Saga Car Insurance's claims department is available seven days a week to handle car insurance claims. When calling, you can expect to provide your policy details and incident information. The line is dedicated to assisting with the claims process, including submitting necessary documents and providing updates on claim status. While typical wait times are not specified, having all required information ready can streamline the process. It's advisable to call during non-peak hours, such as mid-morning or early afternoon, to potentially reduce waiting times.
Updated 4 Nov 2025
Expected outcomes
- File a car insurance claim
- Submit incident details
- Provide policy information
- Receive claim status updates
- Submit required documents
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Incident details
- Contact information
- Driver's license
- Police report
- Photos of damage
Known issues
Customers occasionally report dissatisfaction with price hikes upon policy renewal. To address this, it's recommended to review your policy terms and compare them with competitors to ensure you're getting the best deal. If you encounter this issue, discussing it with a representative may provide options for adjustments or discounts. Additionally, having all necessary information ready before calling can help avoid delays and ensure a smoother claims process.