Lloyds Bank plc
Lloyds Bank's Commercial Banking department offers a range of services for businesses, including international payments, foreign currency account management, and trade finance solutions. Customers can send and receive payments in multiple currencies, manage foreign currency accounts, and access trade finance services like letters of credit. Online commercial banking is available 24/7, allowing businesses to manage accounts and payments efficiently. Typical reasons for calling include assistance with international transactions and account management. Wait times may vary, with longer hold times during peak hours. For quicker service, it's advisable to use online banking or call early in the morning.
Updated 15 Dec 2025
Expected outcomes
- Send international payments
- Receive foreign payments
- Open foreign currency accounts
- Access trade finance services
- Manage online banking accounts
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account details
- Beneficiary information
- Payment amount
- Currency type
- Business identification
- Compliance documents
- User credentials
Known issues
Customers occasionally experience long wait times when contacting Lloyds Bank's Commercial Banking support, especially during peak hours. To mitigate this, try calling early in the morning or utilize online services. Additionally, the verification process for international transactions can be complex and time-consuming due to stringent compliance checks. To avoid delays, ensure you have all required documentation ready before initiating a transaction. Online banking is recommended for faster processing and convenience, allowing you to manage transactions and accounts efficiently without the need for prolonged phone interactions.
