Metro Bank PLC
Metro Bank PLC's Business Banking department offers a range of services via their contact number +443450808508. Customers can manage their business accounts, activate cards, report fraud, and switch accounts. Account management and card activation are available Monday to Friday from 8am to 6:30pm, while fraud reporting is accessible 24/7. Common reasons for calling include account queries, card activations, and fraud reports. Typical wait times can be longer during peak hours, particularly on Monday mornings. It's best to call between 2pm and 4pm for faster service.
Updated 15 Dec 2025
Expected outcomes
- Manage business accounts
- Activate business cards
- Report fraud or scams
- Switch business accounts
- Verify account details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- 12-digit customer number
- Business account details
- Card details
- Incident details
- Switching request
- Account verification
Known issues
Customers often experience long wait times, especially on Monday mornings. To avoid delays, it's recommended to call during off-peak hours, such as between 2pm and 4pm. Additionally, having all necessary documentation and your 12-digit customer number ready can help expedite account verification processes. Occasionally, there are delays in verifying business account details, so ensure you have all required information before calling to minimize wait times and improve efficiency.
