Birkbeck, University of London
Birkbeck, University of London's Student Services can assist with various examination-related inquiries through their dedicated phone line. Students often call to inquire about exam results, academic transcripts, and examination conduct. The team is available during standard office hours, but be aware that during peak exam periods, you may experience slower response times. It's known that response delays and difficulty reaching staff are more common at these times, so it's advisable to call early in the day or explore email for non-urgent matters. For quicker service, calling outside of high-traffic periods is recommended.
Updated 15 Dec 2025
Expected outcomes
- Inquire about exam results
- Request academic transcripts
- Verify exam completion for employers
- Arrange overseas exam settings
- Discuss exam conduct and timing
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Relevant exam details
- Signed consent form
- Candidate details
- Location details for exams
- Exam schedule
Known issues
During peak exam times, students occasionally face delays when attempting to contact Birkbeck's Student Services. It's recommended to reach out during non-peak periods or consider using email to manage non-urgent questions. If you experience difficulties connecting with staff directly, attempting to call early in the day might enhance your chances of a successful connection. As exams approach, having necessary documentation like a student ID and exam details ready can expedite the process. These strategies can improve your interaction with the support team.
