Education Call Guides
Verified phone numbers paired with practical calling guides. Check preparation requirements, expected outcomes, and known issues before making any call.
170 guides available
University of Glasgow Film & Television Studies
Callers can inquire about undergraduate and postgraduate options, application procedures, and departmental contacts. Typically, calls are answered during operating hours, with peak times occurring during admissions periods. For specific programme questions, callers may be directed to academic staff or the programme convenor. Wait times can vary, but calling during non-peak hours may result in quicker responses.
University of Buckingham
The reception staff are equipped to handle a variety of questions and can redirect calls to the appropriate department for more detailed assistance. The service operates Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. While specific wait times are not provided, calling during early morning hours may reduce wait times. This number is ideal for prospective students, current students, and visitors seeking basic information about the university.
University of York
Callers can get directions, department contacts, and be connected to specific staff or services. The switchboard is available during published operating hours, and it is advisable to have the department or individual's name ready for faster service. Common reasons for calling include seeking information about university services or reaching specific departments. Wait times can be longer during peak periods, such as the start of academic terms, so calling outside these times may be beneficial.
York St John University
Callers can connect to academic schools for program-specific queries or receive assistance with administrative processes like registration and transcripts. The university's dedicated Student Hub is available for general inquiries. Typical wait times may vary, especially during peak periods, but calling outside these times can reduce delays. For complex issues, a visit or callback might be recommended.
University of Gloucestershire
The reception staff can assist with a variety of questions and redirect calls as needed. For specific queries related to admissions, accommodation, or international matters, it is recommended to use dedicated lines. The phone line is open Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. While wait times can vary, calling during mid-morning or early afternoon may result in shorter queues.
University of London Institute of Philosophy
Common reasons for calling include inquiries about the Institute's events, research activities, and administrative matters. Additionally, callers can contact the Director for academic or institutional concerns. Calls are generally routed through the main administrative office, and you may need to provide your name, affiliation, and purpose of enquiry. While specific wait times are not provided, it is advisable to call during operating hours for the best chance of reaching the appropriate department or individual.
University of Leeds
The switchboard operates from Monday to Friday, 08:00-18:00, and on Saturday from 09:00-13:00. Callers often reach out for assistance with academic queries, admissions information, or to connect with specific university departments. The staff is known for being friendly and helpful, ensuring that callers are directed to the correct team for their needs. While specific wait times are not provided, calling during off-peak hours, such as early mornings or late afternoons, may result in shorter wait times.
University of Cambridge
You can also schedule appointments with the Vice Chancellor or senior staff and inquire about ceremonial events. Calls are typically managed during standard office hours from Monday to Friday. It is advisable to call during mid-morning or mid-afternoon to avoid peak times. Enquiries are usually triaged by administrative staff before being escalated. Written communication is often preferred for formal matters, but phone calls are a viable option for immediate concerns.
Teesside University Students' Union
Students can connect with elected officers for advocacy and representation, inquire about upcoming events, and book them. Additionally, the Union provides referrals to welfare, academic, and wellbeing support services. Calls are typically handled during operating hours, and wait times can vary. It is advisable to call during mid-morning or early afternoon for potentially shorter wait times. The Union is student-led and operates independently from the University, ensuring a focus on student needs.
University of Cumbria
You can call for details about course offerings, application processes, and entry requirements. During the UCAS Clearing period, the hotline provides extended support for applicants. Typical wait times may increase during peak periods like Clearing. The best times to call are usually mid-morning or early afternoon on weekdays. The Enquiry Centre operates Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00.
University of Salford Students' Union
Students can also engage in representation activities, raise complaints or feedback, and book spaces for events. Most queries are handled by elected officers or union staff, with complaints requiring internal processes before escalation. Typically, calls are answered during operating hours, and students may need to arrange appointments for certain services. While specific wait times are not provided, contacting the union during non-peak hours may reduce wait times.
York St John Students' Union
Students can call for assistance with these matters and receive guidance on accessing welfare and support services. The InfoPoint desk is the primary contact for in-person queries, while phone and email support are available during office hours. Appointments can be arranged for Wednesdays until 19:00. Typically, calling during mid-morning or early afternoon may result in shorter wait times. The Union is accessible, with wheelchair access and elevators to all floors.
University of London Institute of Education
Callers can inquire about courses, admissions, and student support services. Typical reasons for calling include checking application status, understanding admission requirements, and seeking academic support. While specific wait times are not provided, calls are best made during standard operating hours to ensure availability of staff. Callers may encounter updated branding or be redirected due to the integration with UCL.
University of London
Callers can also reach the Vice-Chancellor's Office for administrative support, including appointments and coordination. Additionally, the number provides information related to governance and strategic planning, such as the Board of Trustees and university policies. Typical wait times are not specified, but calling during standard operating hours is recommended for the best service. There are no specific peak times mentioned, so it is advisable to call earlier in the day to avoid potential delays.
University of Sunderland Students' Union
Students can inquire about student life, events, and support services. The Union provides advice on academic, welfare, and personal issues, and assists with representation and complaints. Event booking is also available. Calls are typically handled by staff or referred to relevant officers. Operating hours are Monday to Friday, 09:00-16:00. It's recommended to call earlier in the day to avoid long wait times, especially during peak periods like the start of the term. For detailed or non-urgent issues, emailing may be more efficient.
Goldsmiths, University of London
This service is ideal for general enquiries, such as checking application status, confirming course details, or understanding eligibility criteria. The switchboard operates during main office hours, and while specific wait times aren't provided, calling during mid-morning or mid-afternoon may reduce wait times. For detailed queries about fees, accommodation, or library services, direct lines or emails may offer quicker responses.
UWTSD Students' Union
You can call to get information about the Students' Union, its services, events, and general support. The Advice Service offers confidential help with academic appeals, extenuating circumstances, and more. Student Representation assists in raising concerns and engaging with student representatives. Additionally, you can inquire about joining or starting clubs and societies. The phone lines are open Monday to Friday, 09:00 - 17:00. During peak periods, such as the start of term or exam results, expect longer wait times. For faster service, consider using online forms or email.
Institute of Cancer Research, University of London
This service is available Monday to Friday during business hours. Callers can inquire about various topics, including research programs, faculty contacts, and visitor arrangements. The switchboard also assists in directing calls to the appropriate departments or staff members. While specific wait times are not provided, calling during early morning hours may reduce waiting periods. Visitors should note that there is no on-site parking, and public transport is recommended. For those with mobility needs, it is essential to call ahead to arrange for accessible entry.
UCL Queen Square Institute of Neurology
Callers can obtain information about various departments, research opportunities, admissions, and upcoming events. Additionally, the institute assists with scheduling appointments for consultations or meetings with staff and researchers. Student support is also available, offering guidance on programme structures, assessments, and key dates. Calls are typically answered during operating hours, but wait times can be longer during peak periods. For quicker service, consider calling in the early morning or outside peak hours.
University of the Highlands and Islands Executive Office
This service requires a written request on official headed paper, along with the candidate's signed consent. Requests must be sent directly to the university via post or fax, as third-party platforms are not accepted. The office is available Monday to Friday during standard office hours. Common reasons for calling include checking the status of a verification request or clarifying submission requirements. Wait times can vary, but contacting during mid-morning or early afternoon typically results in shorter waits.
University of Glasgow Accounting & Finance
They also provide guidance on the application process, including required documents and deadlines, as well as academic advising for course selection and degree requirements. Phone support is recommended for urgent or complex queries, while email is suggested for detailed responses. Typical wait times can be longer during peak periods, such as near application deadlines. Calling during non-peak hours may reduce wait times.
Bath Spa University
This service handles a variety of questions related to the university, such as course information, directions, and connecting to specific departments. The line operates Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. It is common to encounter an automated menu or a receptionist who will direct your call appropriately. Wait times can vary, especially during peak periods like the start of academic terms. For quicker service, consider calling during off-peak hours or using email for less urgent queries.
University of the West of England, Frenchay Campus
Callers can ask about campus information, get directed to relevant departments, or have basic questions answered. The service is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. Typically, calls are answered by a switchboard operator who can transfer you to the appropriate department. For urgent matters, you may be redirected to campus security or other relevant services. While wait times are not specified, calling during early morning hours might reduce wait times.
St Mary's University, Twickenham
This service is ideal for obtaining directions, gathering information about university programs, or getting in touch with specific departments. The reception can also transfer calls to the appropriate staff or department, making it easier to resolve specific queries. While typical wait times are not specified, calling during standard operating hours is recommended for the best service. For specialized queries, such as those related to research or visas, direct contact with the relevant department may be more efficient.
City University London
Students can receive support with registration, records, and academic queries. Callers can also connect to specific academic departments or administrative offices. It's advisable to call during off-peak hours to avoid long wait times, especially at the start of the semester. Online forms or emails may offer quicker responses during busy periods. Be prepared with relevant details like student ID or department name to expedite service.
London Metropolitan University
Callers can ask questions about university-wide information or request to be transferred to specific departments such as Admissions, Finance, or the Student Union. The service operates Monday to Friday from 09:00 to 17:00. During peak times, especially at the start of the term, wait times may be longer. For convenience, a call back request can be submitted through their online form, with responses provided during business hours. It's advisable to call outside peak hours for quicker service.
Writtle University College
Callers can also receive admissions support, providing assistance with application procedures and requirements. Additionally, the line assists with booking and information for university open days and campus tours. Typically, the reception staff are helpful and can direct calls to the relevant departments. During peak periods, such as admissions deadlines and open day events, wait times may be longer. For non-urgent queries, email responses might be faster.
Wrexham Glyndwr University
You can inquire about admissions, campus facilities, events, and student support. The university also provides student advice on academic procedures, enrolment, accommodation, healthcare, ID card replacement, timetables, and graduation. Calls are accepted in both Welsh and English. While specific course inquiries require a different number, general questions are handled efficiently. The best times to call are weekdays from 08:30 to 17:00. Online chat is also available on the university's website during office hours for additional support.
University of West London Students' Union
Students can receive free, confidential academic advice on submissions, appeals, and university processes. General student support covers welfare, societies, sports, and student media. Drop-in services are available during specified hours, with late-night advice on Wednesdays from 5pm to 6pm. Phone appointments can be arranged during drop-in times, and accessible appointments require 48 hours' notice. Wait times to speak with an advisor are typically 2-3 working days, but may be longer during busy periods.
University of Wolverhampton Students' Union
The Advice and Representation Centre (ARC) operates independently of the university, ensuring confidentiality and impartiality. Common reasons for calling include seeking advice on academic appeals, housing issues, or financial guidance. The service is available Monday to Friday, from 09:00 to 16:30. While typical wait times are not specified, responses to enquiries are usually provided within five working days. For quicker assistance, students are encouraged to use the online enquiry form.
University of Surrey
It connects callers to the appropriate departments or staff members. Common reasons for calling include seeking information about university services, contacting specific departments, or reaching staff members. While exact wait times are not specified, calling during standard business hours typically ensures prompt assistance. For urgent matters, such as admissions or emergencies, direct numbers are available for those specific departments. The switchboard is designed to handle a wide range of inquiries efficiently.
University of Winchester
The reception operates during standard business hours and can redirect calls to specific departments such as admissions, alumni, or IT if necessary. For urgent course-related enquiries, a dedicated admissions line is available. While typical wait times are not specified, calling during early morning or late afternoon may reduce waiting periods. The reception staff is trained to assist with a wide range of questions, ensuring that callers receive the information they need efficiently.
University of Leicester
Common reasons for calling include checking application statuses, confirming course details, and obtaining contact information for specific departments. While typical wait times are not specified, calling during off-peak hours, such as mid-morning or mid-afternoon, may reduce waiting periods. For urgent or specialized queries, direct lines or emails to specific departments might be more effective. The switchboard operates during the university's main hours, ensuring you can reach the right department for your needs.
University of Glasgow
This service connects callers to various university departments, such as admissions, accommodation, and disability services. The switchboard operates during standard university hours, and while specific wait times aren't provided, calling earlier in the day may reduce delays. For direct queries, specific department lines and emails are available. The switchboard staff will assist in directing your call to the appropriate department or provide necessary contact details.
University of Exeter
You can call to check application statuses, confirm eligibility criteria, or get directed to specific departments. The switchboard operates during regular business hours, and wait times may increase during peak periods such as admissions season. For specific academic or administrative queries, you might be redirected or advised to use email contact forms. The reception also assists visitors with information and guidance during their visit.
University of Chichester
Common reasons for calling include obtaining general information about the university and making inquiries about the admissions process. The phone line is available Monday to Friday, and callers typically inquire about application procedures, course details, and campus facilities. While specific wait times are not provided, it is advisable to call during mid-morning or early afternoon to avoid peak times. The university staff is equipped to handle a range of inquiries, ensuring that prospective and current students receive the necessary support and information.
Royal Holloway, University of London
This service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include reaching specific departments, obtaining contact details, or addressing general enquiries. While typical wait times are not specified, callers may experience delays during peak periods, such as the start of the academic term. For quicker service, consider calling during off-peak hours or using email for non-urgent matters.
Online Library, University of London
You can call them for help with finding readings, accessing resources, and other library-related questions. The service is available Monday to Friday from 09:00 to 17:00 UK time. For immediate assistance, live chat is available from 09:30 to 16:30. Typical wait times are short, but including your student number and module details can expedite the process. Outside these hours, you can leave a message via chatbot or email for follow-up.
London School of Economics and Political Science
This service is available Monday to Friday from 08:30 to 17:30. Common reasons for calling include checking application status, confirming course details, and obtaining departmental contact information. While typical wait times are not specified, calling during mid-morning or mid-afternoon may reduce wait times. For urgent issues outside these hours, alternative contact methods are recommended, such as using campus security numbers for emergencies.
London South Bank University
You can also obtain detailed information about undergraduate and postgraduate courses, entry requirements, and application procedures. Additionally, the university offers student support services, including guidance on welfare, counseling, IT support, and library services. The phone lines are open Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00, with student support available until 17:00 on weekdays. While wait times can vary, calling during mid-morning or early afternoon may reduce hold times.
Leeds Beckett University
This service is available during the main campus operating hours. Callers often use this line to inquire about admissions, course details, and student services. The switchboard is known for being friendly and helpful, ensuring that callers are directed to the right place. While specific wait times aren't provided, calling during non-peak hours, such as early mornings or late afternoons, may result in quicker service.
King's College London
This service is available during operating hours and is designed to direct you to the appropriate department or staff member. Common reasons for calling include checking application statuses, confirming course details, or finding contact information for specific departments. Wait times can be longer during peak periods, such as the start of academic terms, so it's advisable to call during off-peak hours for quicker service.
Crafts Study Centre, University for the Creative Arts
You can inquire about current exhibitions, collections, and research access. Additionally, you can book appointments for the Research Room and library, or reserve spots for lectures, symposiums, and workshops. The Centre also provides information on publications and crafts available for purchase. Typically, calls are answered during operating hours, and it is advisable to call ahead for appointments or bookings as these may require advance arrangements. While specific wait times are not provided, calling during non-peak hours may result in quicker service.
Edge Hill University
Callers can connect to relevant departments, receive general information about the university, and get help with campus navigation. The switchboard operates Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. While specific departments like admissions or the international office may require a transfer, the switchboard staff are well-equipped to guide callers to the appropriate contacts. Wait times can vary, but calling during off-peak hours, such as mid-morning or early afternoon, may reduce delays.
Cardiff University
Students and applicants can inquire about university-owned and private accommodation options, including availability and application processes. The department also assists with room transfer requests and provides support for accessible accommodation needs. In cases of emergency housing issues, urgent advice is available, with referrals to external helplines outside of business hours. Common reasons for calling include checking accommodation availability, requesting room transfers, and seeking emergency housing advice. Wait times can vary, especially during peak periods like the start of the academic year, so calling during non-peak hours is recommended.
Bishop Grosseteste University
The switchboard service is available during operating hours to transfer calls to the appropriate university departments, staff, or services. Reception staff are generally helpful and can redirect calls efficiently. For specific services like accommodation or library, direct lines may be more efficient. Typical wait times are not specified, but calling during standard business hours is recommended for prompt assistance.
Birmingham City University
Common reasons for calling include inquiries about admissions, accommodation, and university services. The switchboard operates during main business hours, and while specific wait times aren't provided, calling earlier in the day may reduce wait times. For detailed queries, direct numbers for specific departments like admissions or security may offer quicker service. The switchboard is an essential resource for navigating the university's offerings and ensuring callers reach the right department efficiently.
Worcester Students' Union
Students can book appointments online, by phone, email, or in person, with drop-in sessions available on Fridays. Appointments are typically available Monday to Friday from 09:00 to 16:30, with some extended hours by arrangement. Common reasons for calling include booking appointments, accessing drop-in support, and seeking advice on academic or personal issues. Wait times can increase during peak periods such as the start of term or exam season. It's advisable to call early in the day to avoid delays.
University of Warwick Library
Common reasons for calling include inquiries about library services, borrowing and returning books, and accessing digital resources. Research support is available for literature searching and reference management. Subject specialists can assist with specific academic queries. Membership inquiries for external users and feedback or complaints about library services are also handled. The best times to call are during off-peak hours to avoid long wait times, typically early morning or late afternoon. Weekend support is limited to Saturday mornings, so plan accordingly.
University of West London
You can inquire about undergraduate and postgraduate courses in social and human sciences, including entry requirements and application procedures. Admissions support is available to assist with queries about application status, deadlines, and required documentation. Additionally, you can get information on university facilities such as labs and research equipment. Careers advice tailored for students in social and human sciences is also provided. Calls are typically handled by experienced lecturers and researchers, and may be redirected to specific course leaders or administrative staff. It's best to call during operating hours for prompt assistance.
University of the Arts London
Callers can inquire about courses, admissions, and general university services. The university comprises six arts colleges, so specifying the college or department can help in routing the call efficiently. Typical reasons for calling include checking application status, obtaining course information, and receiving admissions support. While specific wait times are not provided, calling during operating hours is recommended for prompt assistance. The automated menu will guide callers to the appropriate department, ensuring a streamlined experience.
University of Sunderland
This service is available during the university's main operating hours. Common reasons for calling include reaching specific departments like admissions, student support, or IT services. While specific wait times are not provided, calling during early morning hours might reduce wait times. For detailed inquiries, direct lines or emails to specific departments may be more efficient.
University of Salford
Available both virtually and face-to-face, the service operates Monday to Thursday from 08:00 to 18:00, Friday from 08:00 to 17:00, and Saturday virtually from 12:00 to 18:00. Common reasons for calling include seeking advice on financial aid, visa queries, and academic support. While typical wait times aren't specified, calling during mid-morning or early afternoon may help avoid peak periods. The service is accessible via phone, email, and live chat, ensuring students can receive assistance in the most convenient manner.
University of Roehampton - Southlands College
Callers can handle general enquiries, receive student support, and access wellbeing services. General enquiries include directions and information about college facilities. Student support covers academic queries, ID cards, and wellbeing assistance. Wellbeing support connects students with officers for advice and referrals. Reception staff are the first point of contact and can direct calls to relevant departments. Typical wait times are not specified, but calling during reception hours is recommended. For wellbeing support, booking an appointment is advised to ensure availability.
University of Glasgow Accommodation Services
Common reasons for calling include checking the status of accommodation applications, room allocations, and addressing complaints about residence issues. They also provide support for temporary or emergency accommodation needs. The phone lines are open Monday to Friday from 09:00 to 17:00. However, callers may experience long wait times during peak hours, so it's advisable to call early in the day or use email for non-urgent queries. The Student Services Enquiry Desk is also available for in-person assistance.
University of Hertfordshire
This includes support for admissions, registration, ID services, programme and module queries, transcripts, financial information, accommodation, international student support, parking permits, council tax, and travel card applications. Most queries can be resolved through the Ask Herts Hubs, either by phone or in person. The online knowledge base is available 24/7 for additional support. Typical wait times are longer during peak hours, specifically between 12pm and 2pm. It is advisable to call outside these times for quicker assistance.
University for the Creative Arts Students' Union
Students can also get help with joining, creating, or managing clubs and societies, along with organizing events and securing funding. Information about upcoming events, such as the Freshers’ Fair and society taster sessions, is readily available. Most queries can be addressed during standard office hours, and many services are accessible online. For those interested in clubs or societies, attending the Freshers’ Fair is highly recommended.
UCL Institute of Neurology
Callers can inquire about various departments, research opportunities, and academic programs. The institute also offers student support for admissions and course details, as well as facilitating research collaborations and clinical referrals. Typical wait times can be longer during peak academic periods, such as the start or end of terms. It's advisable to call during early morning hours for quicker service. Receptionists can redirect calls to specific departments, so having the department name or staff member's name ready can expedite the process.
SOAS University of London
This includes obtaining directions to the campus, transferring to specific departments, and acquiring basic information about the university. The reception operates during main hours, and callers can expect to be redirected to departments like admissions or student information if necessary. While wait times are not specified, calling during non-peak hours may reduce waiting. It's advisable to have the nature of your enquiry ready to ensure a smooth process.
University of Nottingham
This service is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. The switchboard is closed on Sundays. Callers are typically greeted by an automated menu or a live operator who will assist in routing the call. For specific queries, such as admissions or accommodation, having relevant details like student ID or course information ready is recommended. Wait times can vary, but calling during mid-morning or early afternoon on weekdays may result in shorter queues.
University of Westminster
You can call from Monday to Friday between 08:00 and 18:00, and on Saturdays from 09:00 to 13:00. Common reasons for calling include asking about courses, admissions, and getting redirected to specific support departments. During peak times, such as the start and end of terms, wait times may be longer. It is recommended to call during mid-morning or mid-afternoon for potentially shorter wait times.
University of Derby
This service is available during the university's main operating hours. Common reasons for calling include seeking information about admissions, course details, or connecting with specific departments like the library or international office. While specific wait times are not provided, calling during off-peak hours, such as mid-morning or early afternoon, may result in shorter wait times. For detailed queries, using direct lines to specific departments might be more efficient.
School of Advanced Study, University of London
This service is available Monday to Friday during office hours. Common reasons for using this service include submitting application documents, sending official correspondence, and receiving confirmations. It is important to include the recipient's name, department, and a cover sheet to ensure proper routing. While typical wait times are not specified, sending faxes during office hours increases the likelihood of successful delivery. If urgent, confirm receipt by phone or email.
University of Central Lancashire UNISON
Common reasons for calling include joining UNISON, updating membership details, and seeking assistance with workplace disputes. While specific wait times are not provided, it is advisable to call during off-peak hours to avoid potential connection issues. For urgent matters, members are encouraged to contact the national UNISON helpline. Branch officers are available during operating hours to assist with queries and provide necessary support.
Teesside University
Callers are typically greeted by a central switchboard that directs queries to the appropriate department. Common reasons for calling include checking application statuses, confirming eligibility requirements, and requesting service updates. While specific wait times are not provided, calling during standard operating hours is recommended. Having relevant details, such as a student ID or the name of the department you wish to contact, can facilitate a smoother experience.
Birmingham Newman University
Common reasons for calling include obtaining information about university departments, student support services, and academic programs. The switchboard operates during standard university hours, and callers may be redirected to specific departments based on their needs. While wait times can vary, calling earlier in the day may reduce delays. The university updated its academic and administrative structures in September 2025, so ensure you have the latest information when calling.
The Students' Union at UWE
Common reasons for calling include inquiries about student union services, events, and facilities. The Advice Service offers confidential support for academic, welfare, and personal issues, available Monday to Friday from 10:00 to 16:00. Venue hire assistance is also available for booking event spaces. Typical wait times can vary, with longer waits during peak periods such as the start of the term. It's advisable to call outside lunch hours (12:30-13:00) for a quicker response.
University of Strathclyde
Common reasons for calling include obtaining general university information, directions, and connecting to specific faculties such as Engineering, Science, Business School, and Humanities & Social Sciences. The line also assists with student services, accommodation, and support queries. Typically, callers are greeted by a central switchboard or automated menu. During peak times, such as the start of term or results days, wait times may increase. It is advisable to call during non-peak hours for quicker service.
The Exeter University Foundation
Common reasons for calling include handling general enquiries about support for research, teaching, and museum initiatives at the University of Exeter. Additionally, callers can inquire about making donations or gifts to the foundation. Typically, calls are answered by a representative during business hours, with the option to leave a voicemail if necessary. Email is also available for non-urgent matters. While specific wait times are not provided, calling during standard business hours is recommended for the quickest response.
University of Manchester
The service operates Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. Callers can expect to be assisted by a receptionist who can transfer them to the appropriate department if needed. While specific wait times are not provided, callers may experience delays during peak hours, especially at the start of the term. For quicker service, consider calling during off-peak times or using online resources for certain queries.
St George's, University of London
Callers can make general enquiries, which include checking application statuses, confirming eligibility criteria, and obtaining contact information for specific departments. The switchboard also handles degree data verification requests, which require candidate consent. Typical wait times are not specified, but calls are managed during main operating hours. Due to a recent merger with City, University of London, some callers may experience confusion regarding the correct institution. Staff are trained to assist and redirect as necessary.
Institute of Modern Languages Research
Callers can obtain information about research activities, events, academic programs, and institutional resources related to modern languages, cultures, and societies. General enquiries are typically handled by knowledgeable administrative staff. The best times to call are during standard operating hours, Monday to Friday, with limited availability on Saturdays. Wait times can vary, but providing a clear description of your enquiry can expedite the process. It is advisable to have your contact details ready for any necessary follow-up.
Solent University
This includes obtaining directions to the campus, contacting specific departments, and accessing basic university information. The line is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. While specific wait times are not provided, calling during off-peak hours, such as early morning or late afternoon, may reduce waiting. If your enquiry is specific to departments like admissions or accommodation, you may be redirected to the appropriate contact.
UNISON University of Hull Branch
Members typically call for guidance on these matters. The branch can be contacted during its operating hours, though specific hours are not provided. It is advisable to call during typical office hours to ensure availability. The service is designed to assist members in resolving workplace challenges and to provide necessary support. Calls are handled by branch staff who can offer immediate advice or arrange further meetings if required.
Institute of Latin American Studies, University of London
Callers can also inquire about volunteering opportunities, particularly for translators and country specialists. The phone line is open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. It's advisable to call during mid-morning or early afternoon to avoid peak times. For in-person visits, an advance email appointment is required, as walk-ins are generally not accommodated.
Liverpool Hope Students' Union
This service is available Monday to Friday from 09:30 to 16:00 during university term time. The service is free, confidential, and impartial, staffed by permanent staff and sabbatical officers. Accessibility features include full wheelchair access and accessible toilets. Common reasons for calling include seeking academic advice, mental health support, and housing guidance. Wait times can vary, especially during peak periods like the start of term. It's advisable to call early in the day for quicker assistance.
Birkbeck, University of London
This number is primarily used for handling general enquiries and directing callers to the appropriate departments or services within the university. Common reasons for calling include checking application statuses, confirming course details, or inquiring about campus facilities. While specific wait times are not provided, calls are typically handled during main switchboard operating hours. It is advisable to call during mid-morning or early afternoon to potentially avoid peak times.
University of Leeds Ltd
Callers can inquire about general campus information, directions, and services available at the university. Student support is also available, providing assistance with course-related queries and access to student services. Additionally, information about events, exhibitions, and conferences held in the Parkinson Building can be obtained. The reception staff are well-versed in campus navigation and student support, and they can redirect calls to specific departments if needed. Typical wait times are not specified, but calling during building opening hours is recommended for prompt assistance.
University of Hull
Common reasons for calling include asking about university services, campus facilities, and getting directed to specific departments. Students can receive assistance with records, registration, and support services. Prospective students can inquire about application procedures and deadlines. Wait times can vary, especially during peak academic periods, but calling during off-peak hours may reduce delays. Reception staff are generally helpful and can efficiently direct calls to the appropriate department.
University of St Andrews
Callers can seek information on application processes, course offerings, and campus facilities. The line operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. During peak times, such as the start of academic terms, wait times may be longer. For quicker service, consider calling during off-peak hours or using email for non-urgent questions. The staff can redirect calls to specific departments as needed, ensuring that your enquiry reaches the right place.
University of Wales Trinity Saint David
Callers can also receive support for undergraduate and postgraduate admissions, check application status, and get assistance with student registration and timetables. The phone line typically operates during standard hours, and wait times may increase during peak periods such as the start of the academic year or results days. It is recommended to have relevant details like student ID or application numbers ready to expedite service.
University of Greenwich
Operating hours are Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. The switchboard is closed on Sundays. This service is ideal for those needing assistance with university-related queries. For student-specific issues, the Digital Student Centre and AskUoG offer faster, self-service options. Wait times can vary, but calling during mid-morning or mid-afternoon may reduce hold times. Out-of-hours calls are not managed by the switchboard.
University of Chester
This line is accessible Monday to Friday during standard business hours, with limited availability on Saturdays. Callers may be redirected to specific departments such as Finance or Admissions based on their needs. Typical wait times are not specified, but calling during early morning hours may reduce wait times. The service is designed to assist potential and current students, as well as professionals and the public, with their queries.
Writtle University College (via Anglia Ruskin University)
Typically, calls are routed through an automated menu, so having your enquiry ready can save time. While specific wait times are not provided, calling during off-peak hours, such as mid-morning or early afternoon, may reduce wait times. The service is available during the published operating hours of Anglia Ruskin University, and having your contact details ready can facilitate follow-up if needed.
University College London
Available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00, it assists with a variety of queries. Callers often reach out to check application statuses, confirm course details, or inquire about campus facilities. Although specific wait times are not provided, calling during early morning hours may reduce wait times. Having the name or department of the person you wish to contact can expedite the process.
University of Sussex
Callers can inquire about directions, contact information, and basic services. For prospective students, the line provides assistance with pre-application questions and prospectus requests. Applicants can check their application status and receive additional information. Calls are managed by the main switchboard, and specific queries may be redirected to specialized teams. While exact wait times are not specified, calling during off-peak hours may reduce wait times. The best time to call is typically during standard business hours.
University of the West of Scotland
This service is crucial for those looking to apply for undergraduate courses, check course vacancies, and confirm eligibility. The line is particularly busy on key results days, so extended hours are often available. Common reasons for calling include seeking guidance on the application process and obtaining information on course availability. To avoid long wait times, it is advisable to call outside peak hours or use alternative contact methods such as WhatsApp or the online Clearing form.
University of South Wales
Callers can inquire about admissions, courses, campus facilities, and student support. The admissions support team offers guidance on both undergraduate and postgraduate admissions. Student records assistance is available for queries related to registration, transcripts, and certificates. Additionally, callers can be connected to specific faculties or departments for subject-specific questions. Typically, calls are routed to the appropriate office based on the query. While specific wait times are not provided, calling during standard business hours is recommended for the quickest response.
University of London Institute of Commonwealth Studies
Callers can inquire about MA programs, human rights initiatives, and access to the Institute's extensive library collections. Typical reasons for calling include academic support and library access. While specific wait times are not provided, it is advisable to call during operating hours for prompt assistance. The Institute is currently undergoing a review, which may affect some services, but operations continue as usual.
Senate House Library, University of London
Callers can also arrange access to special collections and receive research support. The library operates during standard hours, with extended hours on Wednesdays for special collections. Common reasons for calling include membership registration, book returns, and accessing rare collections. Wait times may vary, especially during peak periods, but contacting during off-peak hours or using live chat can provide quicker responses. Saturdays have limited hours, so planning ahead is advisable.
South Bank Colleges
Callers often seek information about courses, application procedures, admissions, and student support services. The reception staff are known for being helpful and can direct calls to the appropriate departments. While specific wait times are not provided, calling during office hours from Monday to Friday is recommended for prompt assistance. For non-urgent queries, email communication is also an option. Dedicated lines exist for emergency situations and absence reporting, ensuring that specific needs are addressed efficiently.
University of Wolverhampton Library
Common reasons for calling include arranging visitor access, obtaining accessibility support, and utilizing the Click & Collect service. General enquiries about library services, borrowing, and facilities are also addressed. While phone support is available during library hours, the Library Chat provides 24/7 assistance. Arranging visitor access requires prior arrangement, and accessibility support is available for registered users. Typical wait times for phone queries can be up to 2 working days for a response, especially if specialist teams are involved. The best times to call are during library operating hours.
University of Liverpool
Common reasons for calling include checking application statuses, confirming course details, and understanding eligibility criteria. The switchboard operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. While specific wait times aren't provided, calling during early morning hours may reduce wait times. The switchboard serves as the primary contact point, ensuring callers are connected to the right department or service for their needs.
University of Cumbria Students' Union
You can call this number to book phone consultations and appointments regarding academic issues such as appeals, extenuating circumstances, disciplinary matters, and complaints. Additionally, support is available for housing, health, and well-being concerns. The service is free and confidential, accessible to all University of Cumbria students. Typically, calls are handled during office hours from Monday to Friday, 09:00-16:00. While specific wait times are not provided, booking appointments online may expedite the process.
Liverpool Hope University
Common reasons for calling include inquiries about course offerings and general university information. The phone lines are open Monday to Friday, making it convenient for prospective and current students to get the information they need. While specific wait times aren't provided, calling earlier in the day may help avoid peak times. The university's Student Recruitment Team is available to assist with course-related questions, ensuring that callers receive detailed and relevant information.
University of Warwick
Callers can inquire about directions, department contacts, and administrative details. The line also facilitates departmental transfers, connecting callers to specific departments or services. Additionally, it provides admissions information for undergraduate, postgraduate, and international students. Typically, calls are routed through an automated menu or a central switchboard operator. While specific wait times are not provided, calling during standard business hours is recommended for the best service.
King's College London Students' Union (KCLSU)
You can call to get information about KCLSU services, events, societies, and facilities. They also offer academic advice and representation for students facing academic issues or misconduct. Additionally, the union assists students with joining, creating, or managing societies and clubs. Most services are available during standard operating hours. It is advisable to call during mid-morning or early afternoon to avoid peak times. Be prepared to provide your student ID for certain services.
Institute of Psychiatry, Psychology & Neuroscience (IoPPN), King's College London
Callers can inquire about various departments, research opportunities, educational programs, and admissions processes. The phone line is available during operating hours, and callers should be prepared to specify their query and relevant department. Common reasons for calling include admissions support, departmental contacts, and research collaboration inquiries. Typical wait times can vary, with longer waits reported during peak periods such as the start of the academic term. For quicker responses, it is advisable to call mid-morning or mid-afternoon.
University of Edinburgh
Callers can inquire about application statuses, course details, and departmental contacts. The switchboard operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Wait times can be longer during peak periods, such as the start of academic terms. For non-urgent matters, it's advisable to use online forms or email. The BSL video relay service is available depending on Contact Scotland BSL hours, ensuring accessibility for British Sign Language users.
Harper Adams University
Callers can inquire about university services, admissions, and campus information. The reception team efficiently routes calls to the appropriate academic or professional service departments. Student support services are also accessible through this line. While specific wait times are not provided, occasional delays may occur during peak periods or university events. It is advisable to call during standard operating hours for the best service experience. The shared inbox system helps ensure timely responses to inquiries.
The Open University
Callers can inquire about courses, registration, and receive support for ongoing studies. The service operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. It is closed on Sundays and bank holidays. During peak times, such as course registration deadlines, wait times may be longer. For quicker service, calling outside peak hours is recommended. The best times to call are typically mid-morning or early afternoon on weekdays.
Leeds Beckett Students' Union
Students can call to ask about events, services, and facilities, or seek advice on academic, housing, and financial issues. The phone line is available Monday to Friday from 09:00 to 16:00. It is common for calls to go to voicemail, so leaving a detailed message is recommended. For urgent matters, emailing might be faster. The best times to call are typically early in the morning or late afternoon to avoid peak times.
University of Kent
This number primarily connects you with the Registry office, which handles admissions queries, student records, and academic appeals. Common reasons for calling include checking application statuses, obtaining transcripts or enrollment verifications, and discussing academic complaints or appeals. Typically, calls are answered during standard university hours. While wait times can vary, calling earlier in the day often reduces hold times. Be prepared to verify your identity for student-specific queries.
University of Bolton
Callers can ask about university directions, connect to specific departments, or get details about visiting the campus. The service operates Monday to Friday, from 08:45 to 17:00. Typical reasons for calling include checking application statuses, understanding admissions processes, and planning campus visits. While specific wait times aren't provided, peak periods such as the start of academic terms may lead to longer waits. For quicker service, calling outside these peak times is recommended.
University of Central Lancashire
This includes handling questions related to directions, switchboard transfers, and basic information requests. The service operates Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. Callers can be transferred to specific departments such as admissions, accommodation, or student support if needed. Wait times can vary, with longer durations reported during peak periods, especially at the start of academic terms. For non-urgent queries, email communication is recommended during these times.
University of Bristol Students' Union
You can inquire about the Students' Union's events, facilities, and services from Monday to Friday between 08:00 and 18:00, and on Saturday from 09:00 to 13:00. Advice and support are available for University of Bristol students on academic matters from Monday to Friday, 10:00 to 16:00. You can also get information about joining or managing student societies and clubs, as well as support with student housing. Wait times may vary, but calling during mid-morning or early afternoon might help avoid peak times.
University of Bristol
Common reasons for calling include seeking directions, understanding opening hours, and obtaining basic university information. The line also assists with locating staff members and academic contacts. Typically, calls are handled during regular operating hours, and it is advisable to call during mid-morning or mid-afternoon to avoid peak times. Callers should be prepared to specify the department or service they wish to reach for faster assistance.
University of Bath
Common reasons for calling include inquiries about admissions, accommodation, and course details. The switchboard operates Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. It is advisable to call during these hours for prompt assistance, as after-hours support is limited. The switchboard staff can provide basic information and transfer calls to most university departments, ensuring that callers reach the right contact for their specific needs.
University of Birmingham
This service is available Monday to Friday, from 09:00 to 16:30. Common reasons for calling include obtaining campus information, reaching specific departments, and addressing academic queries. Callers may experience wait times during peak periods, particularly at the start of academic terms. It is advisable to call during mid-morning or mid-afternoon to avoid longer wait times. The switchboard is an essential contact point for students, staff, and visitors seeking assistance or information.
Newcastle University
This service is available Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. Common reasons for calling include inquiries about courses, department contact information, and basic university details. The switchboard staff can route your call to specific departments or provide general information. There are no known typical wait times, but calling during early morning hours may result in shorter waits. For specific admissions or international queries, you might be redirected to dedicated lines or advised to use online forms.
Imperial College London
This service is available during the main campus operating hours. Common reasons to call include reaching a specific department, seeking general guidance or obtaining department contact information. During busy times, such as the start of the term or exam periods, callers may experience longer wait times. To avoid these, it is advisable to call during off-peak hours. For specific queries such as admissions or student support, using direct lines or emails might provide a faster response.
Courtauld Institute of Art
Callers can receive basic information about the institute and the gallery, or be directed to specific departments through a numbered menu. The reception operates from Monday to Friday, between 10:00 and 16:00. For specific queries such as ticketing, admissions, or HR, it is recommended to contact the respective departments directly via email or their direct lines. The reception cannot assist with ticketing support, so callers are advised to use the online FAQ or email for such issues. Wait times are typically short during operating hours.
Royal Veterinary College
By calling this number, you can get information on course availability, application procedures, and tuition fees. While specific wait times aren't provided, it's advisable to call during off-peak hours in the late morning or early afternoon to avoid potential delays. As the call handling is available from Monday to Friday, aiming for mid-week calls may provide quicker responses. This line serves both prospective and current students, offering guidance on academic resources, campus facilities, and student support services.
University of London Institute of Historical Research
Common reasons to call include inquiries about events, publications, and research opportunities. They also facilitate research collaborations and assist with seminar and event registrations. Calls are typically handled during standard UK business hours. For specific tasks like research collaboration or publication submission, initial contact is often made via phone or email, followed by further correspondence. While typical wait times are not specified, calling during mid-morning or early afternoon may help avoid peak times.
Royal Agricultural University
This line is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. Callers can expect to be redirected to specific departments as needed. While there are no specific wait times mentioned, calling during early morning hours might reduce waiting. The service is designed to assist with a wide range of queries, making it a valuable resource for prospective and current students.
University of Southampton
Most common reasons for using this service include reaching specific academic departments, inquiring about university events, or addressing administrative questions. Calls are typically routed during the main university operating hours. While wait times can vary, early mornings or late afternoons are often less busy. For detailed inquiries, such as those concerning admissions or student support, it's usually more efficient to use direct lines or emails instead of the switchboard.
Sheffield Hallam University
You can make general enquiries about university operations, seek student support for disability and admissions services, or connect with business services for partnership discussions. The phone lines operate Monday to Friday from 08:00 to 18:00, and on Saturdays from 09:00 to 13:00 for general enquiries. Peak call times typically occur at the beginning of academic terms, resulting in longer wait times. For faster service, it's advisable to have specific departments or queries ready when calling.
University of Worcester
Available 24/7, this line connects callers to specific departments or provides campus information. Common reasons to call include seeking directions, department contact, or reporting emergencies. While the line is staffed around the clock, some users report longer wait times during peak periods, such as admissions and clearing. To minimize wait times, consider calling during off-peak hours. The reception is equipped to redirect calls to appropriate departments as needed.
Queen Mary University of London
This service is accessible Monday through Friday from 08:00 to 18:00, and on Saturdays from 09:00 to 13:00. Common reasons for calling include connecting with admissions, student support, or specific faculty members. While wait times can vary, calling during early morning hours typically results in shorter waits. For specific queries, such as admissions or emergencies, using direct numbers or emails may be more efficient.
Edinburgh Law School, University of Edinburgh
You can ask about admissions, course details, and administrative support. The phone line is available Monday to Friday during operating hours. It's recommended to use email for specific enquiries, as staff may not always be available by phone. If you encounter difficulties reaching someone, sending an email to law.diploma@ed.ac.uk is advised. Typically, wait times are short during off-peak hours, such as early mornings or late afternoons.
University of Bedfordshire
The switchboard manages all general inquiries and redirects calls to the appropriate departments or specific staff members if requested. Outside these hours, calls are typically forwarded to Campus Watch for security or urgent matters. The service is important for connecting with faculty or arranging academic consultations. As no specific wait times are mentioned, calling during mid-morning or early afternoon may help avoid potential rush hours when classes are in session.
Institute of Classical Studies, University of London
Common reasons for calling include requesting official academic transcripts, letters of certification, and certified copies of certificates. The process primarily involves completing an online form and making a payment. Communication is mainly through email, but phone support is available for assistance. Typical wait times are not specified, but delays can occur during peak periods. It's best to call during standard business hours for prompt service.
UCL Great Ormond Street Institute of Child Health
Callers can obtain information about the Institute, including research activities and academic programs. The reception is available during core hours from 08:00 to 18:00 Monday to Friday and 09:00 to 13:00 on Saturdays. It is important to call during these times for the best response, as support services are limited outside these hours. The reception can direct calls to specific departments or staff members, ensuring that enquiries are handled efficiently.
University of Aberdeen
Whether you need information about course offerings, campus facilities, or administrative procedures, this line can assist. The office operates Monday to Friday, from 09:00 to 17:00, and can redirect you to specific departments if necessary. While technical support is not available through this number, the staff can guide you on how to reach IT Services. Typically, wait times are short, especially if you call mid-morning or mid-afternoon when the lines are less busy.
Open University Students Association
Common reasons for calling include inquiries about membership, events, and student support services. The association also offers individual representation for academic or procedural issues. Operating hours are Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. While wait times can vary, calling during mid-morning or early afternoon may reduce delays. Email is also a popular contact method for less urgent matters.
Nottingham Trent University
Callers can inquire about university services, admissions, and student or staff support. The line is available during operating hours, and callers may experience automated menus before speaking to an agent. Common reasons for calling include checking application status, understanding admission requirements, and seeking student support. Wait times can be longer during peak periods, such as the start and end of terms. For quicker service, try calling mid-morning or mid-afternoon on weekdays.
University for the Creative Arts
You can inquire about courses, admissions, and student support services, including accommodation and financial aid. The phone line is typically available during operating hours, and calls may be routed through a central switchboard. It is advisable to have the relevant course or department information ready to expedite assistance. While specific wait times are not provided, calling during non-peak hours, such as mid-morning or early afternoon, may result in shorter wait times. The university specializes in creative arts, design, media, and performing arts, making it a hub for prospective and current students seeking detailed information.
University of Lincoln
Common reasons for calling include checking application statuses, confirming course details, or obtaining contact information for specific staff members. The switchboard operates Monday to Thursday from 08:30 to 17:00, and Friday from 08:30 to 16:30. It is closed on weekends, so it's best to call during these hours to ensure assistance. Wait times can vary, but calling earlier in the day may reduce delays.
Ulster University Coleraine Campus
This service assists students with online enrolment, registration queries, and updates to student records. Calls are typically handled during standard office hours, Monday to Friday. Common reasons for calling include clarifying enrolment procedures, updating personal details, and resolving registration issues. During peak enrolment periods, such as August and September, wait times can be longer. It's advisable to call earlier in the day or outside these peak times to avoid delays.
University of Glasgow Student Services Enquiry Team
You can inquire about student records, university finances, certifying letters, and transcripts. The team is available Monday to Friday from 09:00 to 16:45, with a later start at 10:00 on Tuesdays. For quick responses, it's recommended to call during mid-morning or early afternoon. Alternatively, students can submit requests online via the UofG Helpdesk, which is accessible 24/7, though responses are provided during operating hours. Self-service document production is available around the clock through MyCampus, allowing students to independently generate necessary documents.
London Business School
You can also get support for admissions processes for various programs such as MBA and PhD. Alumni relations services are available to assist with networking and events, while current students can receive help with academic and career queries. Calls are typically directed to the appropriate department, and providing a student or application ID can expedite the process. The best times to call are during regular operating hours, though specific wait times are not provided.
Centre for Latin American & Caribbean Studies, University of London
You can inquire about Centre activities, events, research, and resources. They provide guidance on doctoral supervision, including application procedures and programme details. Access to the library and collections is supported, requiring membership or visitor registration. Event participation is facilitated through registration, and information about visiting fellowships is available. Typical wait times are not specified, but responses may be slower during peak academic periods. It is advisable to call during operating hours for prompt assistance.
University of Essex
The reception staff are available Monday to Friday from 10:00 to 16:00. They can provide general information and direct calls to the appropriate departments for more detailed queries. While specific academic or admissions questions may require redirection, the reception is a helpful first point of contact. Typical wait times are not specified, but calling during mid-morning or early afternoon may reduce wait times.
Glasgow University Students' Representative Council
Students commonly call to engage in student representation, participate in event organization, or seek support for clubs and societies. The SRC also provides assistance for student media initiatives. Calls are typically made during university term times and standard office hours. While specific wait times are not provided, contacting the SRC during less busy periods, such as mid-morning or mid-afternoon, may result in quicker responses. All enrolled students are automatically members of the SRC unless they choose to opt out.
University of Portsmouth
Callers can obtain information on course offerings, support services, and be directed to relevant departments. Operating hours are Monday to Thursday from 08:30 to 17:15 and Friday from 08:30 to 16:15. While the switchboard can assist with a wide range of queries, specific questions regarding admissions, international students, or payments may be better addressed through direct lines or emails. Wait times can vary, but calling during mid-morning or mid-afternoon may reduce hold times.
University of Newcastle upon Tyne Development Trust
This service is available during standard UK business hours, typically from 9 AM to 5 PM. Common reasons for calling include questions about scholarships, budgeting assistance, and funding opportunities. While specific wait times are not provided, calling during mid-morning or early afternoon may reduce hold times. The department is accessible by phone or email, and follow-up may be required for documentation purposes.
University of Northumbria at Newcastle
The switchboard is available Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. While specific wait times are not provided, calling during off-peak hours, such as early mornings or late afternoons, may reduce wait times. The switchboard staff can assist with general enquiries and ensure callers are directed to the appropriate department for their needs.
UCL Eastman Dental Institute
Callers can inquire about postgraduate degrees, specialty training, and CPD courses. The institute also assists with appointment bookings for clinical consultations and facility tours. Library services are available for students and staff. Typically, calls are answered during operating hours, and callers may be redirected to specific departments for detailed queries. It's advisable to call during mid-morning or mid-afternoon to avoid peak times.
Ravensbourne University London
Callers can inquire about courses, admissions, events, and campus facilities. The line also provides detailed information on both undergraduate and postgraduate courses across creative, business, and technology disciplines. Additionally, the service connects callers to specific departments such as Architecture, Design, Fashion, Media, Business, and Computing. Typically, calls are routed through a main switchboard, and reception staff are adept at directing inquiries to the appropriate departments. While specific wait times aren't provided, calling during standard operating hours is recommended for the best service.
St George's, University of London Library
Callers can also request interlibrary loans and receive help with literature searches. The library staff is knowledgeable and responsive, making it a reliable point of contact for academic needs. While specific wait times are not provided, it is noted that long wait times can occur during peak periods. For non-urgent queries, email is recommended. The library's phone support is limited on weekends, so calling during weekday hours is advisable.
University of East Anglia
You can ask about directions, contact information, and campus services. The reception staff are generally helpful and can direct your call to the appropriate department. Typical wait times may be longer during peak periods, such as the start of academic terms. For non-urgent queries, consider using email. The best times to call are generally outside peak hours, avoiding early mornings and late afternoons. The service is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00.
Coventry University
This line handles general enquiries and can direct you to the appropriate department. The switchboard operates Monday to Friday, from 08:30 to 17:00. During peak times, such as enrolment or results days, you may experience longer wait times. It is advisable to call during mid-morning or mid-afternoon to potentially reduce waiting periods. The service is designed to assist with a wide range of queries, ensuring you reach the right department for your needs.
City, University of London
Common reasons for calling include inquiries about alumni events, benefits, and updating contact details. Additionally, alumni can request transcripts, degree certificates, and alumni cards. The service also directs callers to the appropriate department for degree verification. Calls are typically handled during standard operating hours. For more efficient service, consider emailing alumni@city.ac.uk for alumni-related inquiries. Wait times can vary, so calling during mid-morning or early afternoon may reduce wait times.
Liverpool John Moores University
The service is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. During peak times, such as the start of the term or exam results release, you might experience longer wait times. It is often more efficient to call during mid-morning or early afternoon. For specific departments, using direct lines or emails may yield quicker responses.
Arts Students' Union (Arts SU), University of the Arts London
Common reasons for calling include inquiries about union services, events, and student support. The union assists with membership details, activities, and welfare support for students. While specific wait times aren't provided, calling during typical business hours is recommended for prompt assistance. The union is a key resource for students seeking guidance on various aspects of university life, ensuring they have access to necessary support and information.
Hackney Education
You can inquire about school admissions, childcare options, special educational needs, and adult learning programs. Additionally, they handle school-related complaints and offer guidance on safeguarding and child protection. Face-to-face support for parents is available on Wednesdays, though appointments are recommended. Typical wait times can vary, with peak periods often at the start and end of school terms. For quicker service, consider calling outside of these times or using email when possible.
University of Plymouth
It also offers assistance with both undergraduate and postgraduate admissions, and supports student welfare through Student Services. Callers can be connected to specific faculties or schools for academic queries as well. Typically, callers are advised to have relevant details such as student IDs or applicant information handy for faster assistance. Some known issues include extended wait times during peak periods, such as the start of academic terms, with recommendations to call during off-peak hours or use online forms for more efficient service.
Brunel University London
This service is available during the main operating hours of the university. Common reasons for calling include reaching specific departments, contacting staff members, or inquiring about university services. If you have an emergency, you should contact the Security Team directly. Wait times can vary, especially during peak periods like admissions or the start of the term. For non-urgent queries, consider using email as an alternative to avoid long wait times.
University of Bradford
Common reasons for calling include checking account balances, making tuition payments, and exploring scholarship options. Wait times can be longer during peak periods, such as the start of the term. It is advisable to call during non-peak hours for faster service. Most queries can also be addressed through the university's online portal, which may offer a more convenient alternative.
Institute of Advanced Legal Studies, University of London
Callers can inquire about library access and services, including obtaining general information and connecting with library staff for research support. During operating hours, the staff can also direct calls to the appropriate department or individual for academic or administrative matters. Typically, callers are asked to provide their name, affiliation, and the purpose of their inquiry. While specific wait times are not provided, calling during mid-morning or early afternoon may help avoid peak times.
University of Huddersfield
Reception staff are equipped to provide basic information and can transfer calls for more detailed academic or administrative queries. Typical calling hours are Monday to Friday during standard business hours. While specific wait times are not provided, calling during mid-morning or early afternoon may help avoid peak times. This service is ideal for prospective students, current students, and visitors seeking information about the university.
University of Sheffield
Whether you need to reach a specific person or are unsure who to contact, the switchboard operators are available during main operating hours to guide you. They have access to an internal directory to assist with more specific queries. While typical wait times are not specified, calling during non-peak hours may reduce waiting. This service is particularly useful for those new to the university or unfamiliar with its structure.
University of Northampton
Callers can obtain campus information and be connected to specialized teams for specific support, such as disability services. The switchboard operates during regular business hours, and wait times may vary depending on call volume. It is advisable to call during mid-morning or mid-afternoon to avoid peak times. The staff is equipped to provide basic information and facilitate connections to the appropriate departments.
Warwick Analytical Science Centre
Common reasons for calling include inquiries about MSc, PhD, and CDT programme applications, as well as requests for collaboration in research. The centre also provides details on training events and workshops. Calls are typically handled by administrative staff or programme coordinators, and email contact is available for detailed queries. While specific wait times are not provided, calling during operating hours is recommended for prompt assistance.
City St George's, University of London
Callers can inquire about application procedures, entry requirements, and deadlines for both undergraduate and postgraduate programs. Additionally, the service connects callers to specific academic departments or administrative offices. Due to a recent merger, callers should specify whether their inquiry relates to legacy City or St George's programs. Typical wait times are not specified, but calls are handled during operating hours. It is advisable to call during non-peak hours for quicker assistance.
Solent Students' Union
Common reasons for calling include handling general student inquiries, planning and coordinating events, and reporting student concerns. The service is available Monday to Friday, making it convenient for students to reach out during the week. While specific wait times are not provided, calling earlier in the day may reduce hold times. The Union is committed to providing efficient support to enhance the student experience.
Department for Education
You can inquire about education policy, schools, childcare, and teacher training. The service is available Monday to Friday, from 09:00 to 17:00. Common reasons for calling include submitting complaints about schools or services, making Freedom of Information requests, and reporting wrongdoing in the education sector. While typical wait times are not specified, callers may experience delays during peak periods or after major announcements. For quicker service, consider calling during off-peak hours.
Warwick Students' Union
Common reasons for calling include inquiries about student services, event details, society support, and welfare advice. The phone line is typically staffed by SU personnel or student officers who can assist or transfer calls to the appropriate department. Peak times, such as the start of the term, may lead to longer wait times. For quicker service, it's advisable to call mid-morning or mid-afternoon. Support is limited on weekends, with full services available during weekday operating hours.
University of Oxford
Callers can inquire about admissions, university departments, and organizational structure. The line is available during operating hours, and due to the university's decentralized nature, callers may need to specify the department or college they wish to contact. Typical wait times are not specified, but calling during off-peak hours might reduce wait times. The university's structure can make routing complex, so having specific details ready can facilitate a smoother experience.
UCL Institute of Ophthalmology
Callers can inquire about student admissions, research collaborations, and media communications. The switchboard also handles general enquiries, offering directions and routing to relevant departments. Typical wait times can vary, with longer waits during peak periods such as the start of the academic term. For a quicker response, it is advisable to call mid-morning or mid-afternoon. The switchboard operates during main business hours, and callers should be prepared to clearly state their enquiry to ensure efficient service.
University of Wolverhampton
The service operates Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. Common reasons for calling include checking application statuses, confirming course details, and inquiring about campus facilities. While specific wait times aren't provided, callers may experience delays during peak periods such as admissions or results days. For quicker service, consider calling outside of peak hours or using email and online enquiry forms.
University of Roehampton
Callers can connect to relevant departments during standard business hours, Monday to Friday. The university promotes its Student Support (Nest) as a comprehensive service for student needs. While specific departments have direct lines, the main number serves as a central point for initial queries. Wait times can vary, but calling during mid-morning or early afternoon may reduce delays. If phone lines are under maintenance, email or online contact forms are recommended alternatives.
Queen's University Belfast
Common reasons for calling include seeking information about university services, departments, and general questions. The switchboard can connect callers to specific staff or departments when direct numbers are unknown. Typical wait times can be longer during peak periods, especially at the start of academic terms. The best times to call are typically outside of peak hours, such as early mornings or late afternoons.
University of London Institute of English Studies
Common reasons for calling include inquiries about MA, MRes, MPhil, and PhD programmes, as well as event registration for seminars and conferences. Callers can also seek guidance on research projects and collaborations. Typically, calls are answered during operating hours, but there may be long wait times during peak academic periods such as admissions deadlines and the start of term. For quicker responses, it is advisable to call mid-morning or mid-afternoon.
University of East London
Callers can reach various departments such as admissions, international office, IT helpdesk, and student support. The switchboard operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Typical reasons for calling include checking application statuses, clarifying admission requirements, and resolving IT issues. While specific wait times are not provided, calling during mid-morning or mid-afternoon may reduce wait times. The switchboard staff can transfer calls to the appropriate department or provide direct contact details for specialized queries.
Manchester Metropolitan University
This includes requests for information, directing calls to the appropriate departments, and offering support across various university services. The line is available Monday from 11:00 to 16:00 and Tuesday to Friday from 09:00 to 16:00. Callers sometimes experience long wait times, particularly during busy periods like the start of the term. It is advisable to call during non-peak hours for quicker service. Alternatively, online enquiry forms are available for faster responses.
University of Dundee
The general enquiry line is available from Monday to Friday, typically between 09:00 and 17:00. For international students, specific visa and immigration support is provided through dedicated drop-in sessions on weekdays. It's common for calls to experience longer wait times, especially at the beginning of academic terms. Thus, calling outside peak hours is advised. Additionally, the enquiry team can direct you to specialized departments for complex issues.
University of Brighton
Common reasons for calling include reaching specific departments, obtaining general university information, and addressing specific questions. While typical wait times can vary, callers may experience longer waits during peak periods, such as the start of the academic term. For quicker service, it's advisable to call outside of peak hours. The switchboard staff are well-trained to handle a wide range of inquiries and will redirect calls to the appropriate department if they cannot resolve the issue directly.
University of Reading
Phone-based support is mainly available during office hours, with the service handling various administrative tasks for alumni. Common reasons alumni call include addressing issues with event registration or obtaining academic documentation. Although wait times are not specified, contacting via email at alumni@reading.ac.uk is often preferred. Users typically face less congestion when calling earlier in the morning or later in the afternoon.
The Warburg Institute, University of London
You can inquire about library collections, access, borrowing, and membership during library hours. For those planning a visit, information on accessibility and opening hours is available. Archive access requires an appointment, which can be arranged via email. Common reasons for calling include checking library membership details, confirming visiting hours, and arranging archive appointments. While typical wait times are not specified, it is advisable to call during weekday hours for quicker responses. If you encounter difficulties reaching staff by phone, emailing warburg.library@sas.ac.uk is recommended for faster communication.
