Birmingham City University
Birmingham City University's Research Office provides comprehensive support for research-related queries. Services include guidance on doctoral research, project funding, compliance, and research excellence. The office also assists with PhD applications and supports the entire lifecycle of externally funded projects. Calls are typically handled Monday to Friday during office hours. While specific wait times are not provided, it is advisable to call earlier in the day to avoid peak periods. Email is recommended for detailed or document-heavy queries, ensuring a more efficient response.
Updated 15 Dec 2025
Expected outcomes
- Get doctoral research guidance
- Receive PhD application support
- Access project funding advice
- Ensure research compliance
- Develop research bids
- Manage project delivery
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Research project details
- Application reference
- Proposed research area
- Funding information
- Contact information
Known issues
Callers occasionally experience long wait times, especially during peak periods. To mitigate this, it is recommended to call earlier in the day or use email for non-urgent queries. Additionally, some callers report being redirected between departments. To avoid this, clarify the nature of your enquiry at the start and request a direct transfer to the relevant team. These steps can help streamline your experience and ensure you receive the support you need efficiently.
