City, University of London
City, University of London offers a variety of services for alumni through their dedicated phone line. Common reasons for calling include inquiries about alumni events, benefits, and updating contact details. Additionally, alumni can request transcripts, degree certificates, and alumni cards. The service also directs callers to the appropriate department for degree verification. Calls are typically handled during standard operating hours. For more efficient service, consider emailing alumni@city.ac.uk for alumni-related inquiries. Wait times can vary, so calling during mid-morning or early afternoon may reduce wait times.
Updated 15 Dec 2025
Expected outcomes
- Inquire about alumni events
- Update contact details
- Request final transcripts
- Order degree certificates
- Verify degree details
- Request alumni cards
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Date of birth
- Student ID
- Course details
- Graduation year
- Degree details
Known issues
While there are no specific issues reported, it is advisable to use email for non-urgent inquiries to avoid potential wait times on the phone. For transcript and certificate requests, visiting the specified web pages and following the outlined procedures can expedite the process. Ensure you have all necessary personal and academic information ready before calling or emailing to facilitate a smoother experience. If you encounter any difficulties, contacting the Registry directly may provide additional assistance.
