Liverpool Hope Students' Union
Liverpool Hope Students' Union offers a dedicated advice and support service for students, addressing academic, university-related, mental health, employment, housing, and money issues. This service is available Monday to Friday from 09:30 to 16:00 during university term time. The service is free, confidential, and impartial, staffed by permanent staff and sabbatical officers. Accessibility features include full wheelchair access and accessible toilets. Common reasons for calling include seeking academic advice, mental health support, and housing guidance. Wait times can vary, especially during peak periods like the start of term. It's advisable to call early in the day for quicker assistance.
Updated 15 Dec 2025
Expected outcomes
- Receive academic advice
- Get mental health support
- Seek employment guidance
- Request housing assistance
- Discuss financial issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Contact details
- Issue description
- Relevant documents
- Appointment confirmation
- University term dates
Known issues
The advice service at Liverpool Hope Students' Union occasionally faces limited availability during university closures, which can affect students seeking support. It is recommended to check the university term dates or contact the service in advance to confirm availability. The service is generally reliable, but during peak times, such as the beginning of the academic year, there may be longer wait times. For a smoother experience, students are advised to prepare necessary information like their Student ID and a clear description of their issue before calling.
