School of Advanced Study, University of London
The School of Advanced Study, University of London, offers a range of services through its Business Intelligence and Evaluation department. You can call for general enquiries, student support, and institute-specific information. General enquiries cover administrative support and directions, available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Student support, available weekdays from 09:30 to 16:30, assists with admissions and records, requiring a student number for record lookup. Institute enquiries are also handled during weekday hours. Callers are encouraged to use the online enquiry hub for faster responses, especially during peak times when wait times can be longer.
Updated 15 Dec 2025
Expected outcomes
- Request administrative support
- Get directions to the campus
- Access student records
- Inquire about admissions
- Receive institute-specific information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student number
- Prospective student number
- Department details
- Contact name
- Nature of enquiry
Known issues
Occasional long wait times are reported, particularly during peak periods or for student support queries. Calls are handled in strict date order, so using the online enquiry hub is recommended for quicker responses. Ensure you have your student number ready when calling for student support to facilitate faster service. For general enquiries, clearly state your query and provide any relevant details to help the operator assist you efficiently. This approach can help minimize wait times and improve the overall experience.
