School of Advanced Study, University of London
The School of Advanced Study at the University of London offers a range of services through their Pro Vice Chancellor Research and Public Engagement department. Callers can inquire about academic and research matters, student support, and general information regarding departments and staff. The line is open Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. For student support, hours are slightly different, from 09:30 to 16:30. Common reasons for calling include academic queries, student admissions, and programme details. While wait times are not specified, using the online Enquiry Hub may expedite responses. It is advisable to call during mid-morning or early afternoon to avoid peak times.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm programme details
- Request academic support
- Inquire about research ethics
- Get student fee information
- Discuss research partnerships
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student number
- Applicant number
- Contact details
- Nature of enquiry
- Research proposal
- Programme name
Known issues
Some callers experience misdirected enquiries, often being redirected between central offices and specific institutes. To avoid this, it is recommended to use the Enquiry Hub or directly contact the relevant institute for faster resolution. This issue is occasionally reported, with the last occurrence noted in September 2025. For a smoother experience, ensure you have all necessary information ready, such as student or applicant numbers, and consider using online resources for initial queries. Calling during non-peak hours can also help reduce wait times.
