Solent Students' Union
The Solent Students' Union provides support and assistance to students through their dedicated phone line. Common reasons for calling include handling general student inquiries, planning and coordinating events, and reporting student concerns. The service is available Monday to Friday, making it convenient for students to reach out during the week. While specific wait times are not provided, calling earlier in the day may reduce hold times. The Union is committed to providing efficient support to enhance the student experience.
Updated 15 Dec 2025
Expected outcomes
- Handle general student inquiries
- Support event planning
- Coordinate event details
- Report student concerns
- Provide student support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- University affiliation
- Event details
- Concern details
- Contact information
- Purpose of event
Known issues
While there are no specific known issues reported, it is advisable to have your Student ID and relevant details ready before calling to ensure a smooth process. If possible, try to call during off-peak hours, such as early mornings, to minimize wait times. For less urgent matters, consider reaching out via email, which may provide a more detailed response. Being clear and concise with your inquiry or request will help the Union assist you more effectively.
