Teesside University
Teesside University provides a central contact number for various services, including general enquiries about university services, student support, and departmental transfers. Callers are typically greeted by a central switchboard that directs queries to the appropriate department. Common reasons for calling include checking application statuses, confirming eligibility requirements, and requesting service updates. While specific wait times are not provided, calling during standard operating hours is recommended. Having relevant details, such as a student ID or the name of the department you wish to contact, can facilitate a smoother experience.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm eligibility requirements
- Request service updates
- Access student support
- Transfer to specific department
- Provide student records assistance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Personal details
- Department name
- Staff member name
- Nature of enquiry
- Relevant documents
Known issues
While there are no specific known issues reported, it is advisable to call during non-peak hours to avoid long wait times. Having all necessary information ready, such as your student ID or the specific department you wish to contact, can help expedite the process. If you encounter difficulties reaching a specific department, consider asking the switchboard for assistance in directing your call. Additionally, exploring the university's website for online resources may provide quicker solutions to common queries.
