The Open University
The Open University provides a range of services through their contact number, primarily focusing on course-related inquiries, student support, and registration processes. Callers can inquire about courses, registration, and receive support for ongoing studies. The service operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. It is closed on Sundays and bank holidays. During peak times, such as course registration deadlines, wait times may be longer. For quicker service, calling outside peak hours is recommended. The best times to call are typically mid-morning or early afternoon on weekdays.
Updated 15 Dec 2025
Expected outcomes
- Check course availability
- Confirm registration status
- Access student support
- Request course materials
- Update personal information
- Inquire about admissions
- Resolve login issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student number
- Application number
- Personal details
- Course name
- Login credentials
- Nature of enquiry
- Contact information
Known issues
Callers to The Open University may occasionally face long wait times, particularly during peak periods like registration deadlines. To avoid this, it is advisable to call during non-peak hours or use online contact options. Additionally, support is limited on weekends, with services available only on Saturday mornings and not at all on Sundays. For comprehensive support, plan to call during weekday hours. These strategies can help ensure a more efficient and satisfactory experience when seeking assistance.
