The Students' Union at UWE
The Students' Union at UWE provides a range of services accessible via their contact number. Common reasons for calling include inquiries about student union services, events, and facilities. The Advice Service offers confidential support for academic, welfare, and personal issues, available Monday to Friday from 10:00 to 16:00. Venue hire assistance is also available for booking event spaces. Typical wait times can vary, with longer waits during peak periods such as the start of the term. It's advisable to call outside lunch hours (12:30-13:00) for a quicker response.
Updated 15 Dec 2025
Expected outcomes
- Answer student service questions
- Provide academic advice
- Offer welfare support
- Assist with venue booking
- Schedule advice appointments
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- UWE affiliation proof
- Event details
- Contact details
- Issue summary
- Nature of enquiry
Known issues
Callers to The Students' Union at UWE may experience long wait times during peak periods, especially at the start of the term. To avoid delays, try calling outside peak hours or use email for non-urgent queries. Additionally, phones may not be answered during lunch closure from 12:30 to 13:00, although the building remains open. Planning your call outside these times can help ensure a more efficient experience. For advice services, be prepared to answer screening questions to receive appropriate support.
