University College London
University College London's Switchboard is the primary contact point for general inquiries and directing calls to specific departments or staff members. Available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00, it assists with a variety of queries. Callers often reach out to check application statuses, confirm course details, or inquire about campus facilities. Although specific wait times are not provided, calling during early morning hours may reduce wait times. Having the name or department of the person you wish to contact can expedite the process.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm course details
- Inquire about facilities
- Connect to departments
- Request contact information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name of contact
- Department name
- Student ID
- Course details
- Application reference
- Contact number
Known issues
While there are no specific known issues reported, callers may experience delays during peak times such as the start of the academic year. To minimize wait times, consider calling during less busy hours, such as early mornings. If you have specific queries, having relevant information like the name or department of the person you wish to contact can help the operator connect you more efficiently. For some inquiries, checking the UCL website might provide quicker answers.
