University of Bedfordshire
The University of Bedfordshire's Health and Wellbeing (Disabilities) Team provides essential support for students and staff with disabilities. Services include guidance for sensory and physical impairments, mental health difficulties, neurodiverse conditions, and long-term health issues. The team is available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Common reasons for calling include seeking disability support, joining the Staff Disability Network, and accessing tailored advice. While wait times can vary, calling mid-morning or mid-afternoon typically results in faster responses, especially outside peak periods like the start of term.
Updated 15 Dec 2025
Expected outcomes
- Inquire about disability support
- Join Staff Disability Network
- Receive tailored advice
- Schedule support appointments
- Participate in disability discussions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Student/staff ID
- Nature of disability
- Support required details
- Staff status
- Interest in disability issues
Known issues
Some users experience long wait times, particularly during peak periods such as the start of term. To mitigate this, it is advisable to call during mid-morning or mid-afternoon when response times are generally quicker. If delays occur, following up via email may expedite the process. Additionally, ensuring you have all necessary information ready before calling can help streamline your inquiry and reduce the need for multiple contacts.
