University of Bradford
The MyBradford Student Service at the University of Bradford provides essential support for students, handling a variety of tasks such as issuing student ID cards, providing campus maps, and processing support letters. They also assist with DBS ID checks and council tax exemptions. As the first point of contact for student queries, they can connect students to specialist services if needed. The service is available Monday to Friday during operating hours. While wait times can vary, contacting them earlier in the day may result in shorter waits. Having your student ID number ready can expedite the process.
Updated 15 Dec 2025
Expected outcomes
- Issue student ID cards
- Provide campus maps
- Process support letters
- Conduct DBS ID checks
- Handle council tax exemptions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student identification number
- Personal identification
- Purpose of letter
- Official ID documents
- University number
- Required identification documents
Known issues
While there are no specific known issues reported, students may experience longer wait times during peak periods such as the start of the academic year. To avoid delays, consider calling during mid-morning or early afternoon. Ensure you have all necessary documents and identification ready before calling. If you encounter difficulties, MyBradford staff are trained to assist and can guide you through the process or connect you to the appropriate department for further help.