+447507560111university of greenwich mobile supportmedia enquiry universitypublic relations university

University of Greenwich Mobile Support

The University of Greenwich's Mobile Support department offers specific services via this contact number. Journalists can access 24/7 support for media enquiries, including arranging interviews and issuing press releases. General public relations queries are addressed Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Out-of-hours calls for urgent media matters are directed to a press officer. Typical reasons for calling include media enquiries, public relations questions, and information about university activities. While wait times can vary, journalists typically receive priority service. For non-urgent matters, calling during operating hours is recommended for a quicker response.

Expected outcomes

  • Arrange academic interviews
  • Issue press releases
  • Respond to journalist queries
  • Provide university information
  • Facilitate external communication

Call preparation

Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.

  • Journalist credentials
  • Media enquiry context
  • Enquiry description
  • Relevant background info
  • Contact details
  • Name

Known Issues

Some users occasionally experience delayed responses to non-urgent public relations queries, particularly outside of core weekday hours. To mitigate this, it is advisable to follow up via email or call during operating hours for a faster response. Journalists receive priority handling, ensuring their enquiries are addressed promptly. For urgent media matters, using the out-of-hours contact is effective. Being prepared with all necessary information, such as enquiry details and contact information, can also help expedite the process.

Updated 6 Jan 2026