University of Portsmouth
The University of Portsmouth's Global International Office provides essential services for international students, including guidance on admissions, visa support, and study abroad programs. Common reasons for calling include inquiries about the application process, visa and immigration advice, and exchange program details. Wait times can vary, especially during peak periods like application deadlines. It is advisable to call earlier in the day to avoid long waits. The office also offers prompt email responses within 1-2 business days and has walk-in hours for in-person support.
Updated 15 Dec 2025
Expected outcomes
- Answer international admissions queries
- Provide visa application guidance
- Support study abroad applications
- Assist with immigration issues
- Offer exchange program details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Application number
- Visa issue details
- Programme details
- Name
- Contact information
Known issues
Some callers experience long wait times, particularly during peak periods such as application deadlines. To mitigate this, try contacting the office earlier in the day or consider sending an email for non-urgent inquiries. The office is known for providing prompt email responses within 1-2 business days. If you encounter difficulty reaching an adviser, visiting during walk-in hours may be a viable alternative. Always have your student ID or application number ready to expedite the process.
