University of Portsmouth
The University of Portsmouth's Student Enquiries department can assist with various general questions and information requests. This includes directing queries to the appropriate university departments or staff. Additionally, the Vice-Chancellor's Office handles executive matters, strategic direction, and governance-related enquiries. Calls are typically handled Monday to Friday during standard business hours. While specific wait times are not provided, calling during early morning hours may reduce wait times. For formal matters, email communication is often preferred, especially for detailed requests.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Request course information
- Inquire about campus facilities
- Contact Vice-Chancellor's Office
- Direct queries to departments
- Request governance details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Contact details
- Nature of enquiry
- Affiliation details
- Email address
- Course reference number
Known issues
When contacting the University of Portsmouth, it's helpful to clearly state the nature of your enquiry to ensure you're directed to the right department. For Vice-Chancellor's Office matters, you may be redirected to the Executive Assistant if the Vice-Chancellor is unavailable. Email is often used for formal or detailed requests, so having your email address ready can be beneficial. To avoid long wait times, consider calling early in the morning. If your call is redirected, make sure to note down any additional contact information provided.
