⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Avon and Somerset Police
Avon and Somerset Police provides several services via their non-emergency contact number +44 117 989 9112. This line is primarily for reporting non-urgent crimes or incidents, providing feedback on police services, and making complaints against officers. It also supports joining community schemes, applying for jobs or volunteering, and making Freedom of Information requests. The line is available during operating hours, with online options available 24/7. Callers often experience long wait times, especially during peak hours, so using online forms is encouraged for faster service. The police headquarters is closed to the public without an appointment, and non-emergency enquiries should use this number or the online reporting system.
Updated 15 Dec 2025
Expected outcomes
- Report non-urgent crime
- Provide feedback on services
- File a complaint
- Join community schemes
- Apply for jobs or volunteering
- Make FOI requests
- Submit general enquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Personal contact information
- Feedback details
- Complaint details
- Scheme of interest
- Application details
- FOI request details
Known issues
Callers to the non-emergency line often report long wait times, particularly during peak hours. To avoid delays, it is recommended to use the online reporting forms available on the Avon and Somerset Police website. Some departments have limited phone hours, such as the Office of the Police and Crime Commissioner, which operates from 10am to 2pm. For these cases, using online forms or email outside of phone hours is advised. These measures can help ensure your enquiries are addressed promptly and efficiently.
