⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Bedfordshire Fire and Rescue Service
The Bedfordshire Fire and Rescue Service offers a dedicated phone line for booking Safe and Well Visits, which are free home fire safety assessments. These visits provide essential safety advice, equipment like smoke alarms, and escape route planning. They are especially targeted at those most at risk, such as the elderly or individuals living alone. Calls can be made Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Although visits are prioritized for those at higher risk, anyone can request advice. If a visit cannot be arranged, safety advice is still provided over the phone.
Updated 14 Dec 2025
Expected outcomes
- Book Safe and Well Visit
- Receive fire safety advice
- Plan escape routes
- Request smoke alarms
- Get partner agency referrals
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contact details
- Bedfordshire address
- Household risk factors
- Name
- Contact number
- Details of household
Known issues
While there are no specific known issues reported, it is advisable to call during non-peak hours, such as early mornings or late afternoons, to avoid potential wait times. Ensure you have all necessary information ready, such as your address and household risk factors, to facilitate a smooth booking process. If a visit cannot be scheduled, be prepared to take notes on the safety advice provided over the phone. For those unable to call, visiting the organization's website may offer additional resources and information.
