Department for Culture, Media and Sport
The Department for Culture, Media and Sport's Press Office handles media enquiries 24 hours a day. This line is specifically for press and media professionals seeking information or statements from the department. Callers should be prepared to provide their media affiliation and the nature of their enquiry. While the line is open around the clock, there may be longer wait times during major news events. It is recommended to call during off-peak hours for a quicker response. General public or non-media queries are typically redirected to other contact channels.
Updated 15 Dec 2025
Expected outcomes
- Handle media enquiries
- Provide press statements
- Confirm press credentials
- Offer media contact details
- Schedule press interviews
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Media organization
- Nature of enquiry
- Contact details
- Press credentials
- Callback number
Known issues
Occasionally, callers experience long wait times when trying to reach a press officer, especially during significant news events. To improve response times, it is advisable to call during off-peak hours. Persistence may also be necessary if initial attempts are unsuccessful. The Press Office is dedicated to handling media enquiries, so non-media calls may be redirected. Ensuring you have all required information ready can facilitate a smoother interaction.
