NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Derbyshire Constabulary
Derbyshire Constabulary provides assistance for non-emergency police matters and general enquiries through their main contact number. Common reasons for calling include reporting non-emergency incidents, seeking information on police services, and being directed to the appropriate department. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers may experience long wait times during peak hours, so it is advisable to call during off-peak times or use online contact forms for quicker responses. For emergencies, dial 999. The Police and Crime Commissioner's office does not handle operational matters.
Expected outcomes
- Report non-emergency incidents
- Seek police service information
- Get procedural guidance
- Receive department directions
- Obtain crime reference numbers
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Personal contact details
- Incident details
- Incident location
- Reference numbers
- Online portal access
Known Issues
Callers to Derbyshire Constabulary may occasionally face long wait times, especially during peak hours. To avoid delays, it is recommended to call during off-peak times or use online contact forms. Another issue is misdirected calls, where individuals mistakenly contact the Police and Crime Commissioner's office instead of the constabulary for operational matters. In such cases, callers are redirected to the correct department or given the appropriate contact number. Utilizing the automated menu options carefully can help in reaching the right department efficiently.
Updated 16 Jan 2026
