⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Hampshire and Isle of Wight Fire and Rescue Service
The Hampshire and Isle of Wight Fire and Rescue Service provides essential emergency response services, including handling fire reports and hazardous incidents. Available 24/7 for emergencies, they also offer fire safety consultations and general inquiries about safety and prevention. Non-emergency inquiries are managed during business hours, Monday to Friday, 08:00–18:00, and Saturday, 09:00–13:00. Emergency calls are prioritized, and non-urgent matters may be redirected or delayed. It's advisable to call during non-peak hours for faster service, especially for general inquiries.
Updated 15 Dec 2025
Expected outcomes
- Report a fire emergency
- Request rescue services
- Inquire about fire safety
- Schedule a safety consultation
- Learn about community programs
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Location of incident
- Nature of emergency
- Contact details
- Nature of consultancy
- Specific inquiry details
- Appointment preferences
Known issues
Some callers experience long wait times during peak emergency periods. This is because calls are prioritized based on severity, meaning non-emergency inquiries may face delays or be redirected. To avoid extended wait times, it's best to call for non-urgent matters during off-peak hours. Alternatively, consider using online resources or contacting specific departments directly for faster service. Understanding the nature of your inquiry and having all necessary information ready can also help streamline the process.
