⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Kent Fire and Rescue Service
Kent Fire and Rescue Service offers specific services via this number, including home fire safety visits and business safety advice. Residents can schedule free home fire safety visits if they meet eligibility criteria such as having young families or health conditions. Businesses in Kent can receive guidance on fire safety responsibilities and risk assessments. Typically, calls are handled during regular business hours, and it's advisable to have relevant information ready to expedite the process. While wait times can vary, calling earlier in the day may reduce delays.
Updated 15 Dec 2025
Expected outcomes
- Schedule home fire safety visit
- Receive business safety advice
- Get fire risk assessment support
- Discuss fire safety responsibilities
- Check smoke alarm functionality
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Eligibility details
- Contact information
- Address
- Business premises details
- Type of business
- Health condition proof
Known issues
While there are no specific known issues reported, it's important to have all necessary information ready before calling. This includes eligibility details for home visits and premises information for business inquiries. To avoid long wait times, consider calling during non-peak hours, typically early in the morning. If you experience delays, using online resources or email for non-urgent inquiries may be beneficial. Always ensure your contact information is up-to-date to facilitate smooth communication.
