London Borough of Hackney
The London Borough of Hackney provides a range of services via their contact number +44 208 356 3000. Callers can inquire about council services, receive customer support for online services, and submit complaints or feedback. The line is open Monday to Friday, with slightly reduced hours on Wednesdays. Typical wait times can range from 4 to 10 minutes, especially during peak hours. For quicker service, it's advisable to call early in the morning or on Thursdays and Fridays. Face-to-face support is also available at the Service Centre for those needing in-person assistance.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Access online services
- Submit documents
- Report service issues
- Provide feedback
- Request face-to-face support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Address
- Relevant reference number
- Online account details
- Personal identification
- Contact details
Known issues
Callers to the London Borough of Hackney may experience long wait times, particularly during busy periods. To mitigate this, it's recommended to call before 9am or on Thursdays and Fridays for a faster response. Additionally, due to limited resources, callers might be redirected to online resources or advised to seek help from their support network. This can be frustrating, but preparing all necessary information beforehand can help streamline the process and reduce delays.
