⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Metropolitan Police Service
The Metropolitan Police Service contact number is available for reporting crimes and handling general enquiries. Crime reports can be made 24/7, allowing residents to report incidents, emergencies, and suspicious activities within Greater London. General enquiries about police services and procedures can be addressed during specific hours: 08:00-18:00 Monday to Friday, and 09:00-13:00 on Saturdays. While emergency situations require dialing 999, this number is dedicated to non-emergency matters. Callers might experience wait times during peak periods, so it's advisable to call during off-peak hours if possible.
Updated 16 Dec 2025
Expected outcomes
- Report a crime
- Provide incident details
- Ask about police procedures
- Inquire about non-emergency matters
- Get information on police services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Location information
- Contact information
- Nature of enquiry
- Time of incident
- Description of incident
Known issues
While there are no specific known issues reported, callers should be aware that wait times may vary, especially during peak hours. It's recommended to have all necessary information ready before calling to ensure a smooth process. For non-emergency matters, calling during the designated hours can help avoid delays. If the line is busy, consider trying again later or exploring online resources for certain enquiries. Always remember to dial 999 for emergencies.
