⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Northumbria Police Headquarters Ponteland
Northumbria Police Headquarters in Ponteland provides essential services such as reporting crimes, obtaining police records, and addressing general enquiries related to police services and community safety. For emergencies, the number 999 should be used, while non-emergencies can be reported via 101 or the main contact number. The headquarters operates 24/7 for emergencies, with standard hours for other services. Common reasons for calling include reporting incidents, requesting police records, and seeking information on local policing. Wait times can vary, especially during peak periods or major incidents. It's advisable to call during off-peak hours for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Report a crime
- Request police records
- Inquire about local policing
- Seek community safety advice
- Confirm headquarters location
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Location information
- Personal contact details
- Proof of identity
- Request specifics
- Nature of enquiry
Known issues
Callers may experience long wait times during peak periods or major incidents. To mitigate this, it's recommended to call during off-peak hours or use online reporting for non-emergencies. Additionally, the headquarters is undergoing relocation from Ponteland to Cobalt Business Park, which may affect some services. It's important to check the latest updates on the official website or confirm the location before visiting. These changes may impact the availability and response times of certain services, so planning ahead is advised.
