Port of London Authority
The Port of London Authority's London Office provides a range of services via their contact number. You can inquire about governance, operational areas, and report incidents on the River Thames. They offer navigational safety information and vessel traffic services, crucial for ships navigating the Thames. Environmental and sustainability queries are also addressed. Emergency incident reporting is available 24/7, while other services are accessible during standard operating hours. For non-emergencies, online reporting is encouraged. Typical wait times may vary, but calling during mid-morning or mid-afternoon might reduce hold times.
Updated 15 Dec 2025
Expected outcomes
- Check operational services
- Report river incidents
- Request navigational support
- Inquire about sustainability
- Coordinate vessel traffic
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident description
- Date and time
- Location details
- Contact information
- Vessel identification
- Nature of emergency
Known issues
While there are no specific known issues reported, callers might experience longer wait times during peak hours. It is advisable to use the online incident reporting form for non-emergencies to avoid delays. For emergencies, contacting the Coastguard directly via 999 is recommended. Ensure you have all necessary information ready before calling to expedite the process. Mid-morning or mid-afternoon calls may result in shorter wait times.
