Port of London Authority
The Port of London Authority's London VTS department handles urgent navigational or environmental issues on the Thames between Teddington and Crayfordness. This service is crucial for maintaining safety and environmental standards on the river. Callers can report incidents such as obstructions, pollution, or other hazards. The service operates during published hours, and it's important to provide detailed information about the issue and its location. For life-threatening emergencies, contact 999 and ask for the Coastguard. Typical wait times are minimal, but it's best to call during off-peak hours for quicker assistance.
Updated 15 Dec 2025
Expected outcomes
- Report navigational hazards
- Report environmental issues
- Provide incident details
- Receive VTS instructions
- Confirm issue location
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Precise location
- Vessel information
- Nature of issue
- Contact information
- Operating hours
Known issues
While there are no specific known issues reported, it's advisable to have all necessary information ready before calling to ensure a smooth process. This includes the exact location of the issue and any relevant details about the vessel or incident. Avoid calling during peak hours to reduce wait times. If the issue is life-threatening, remember to call 999 and request the Coastguard instead. For non-urgent matters, consider using alternative contact methods if available.
