⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Shropshire Fire and Rescue Service
The Shropshire Fire and Rescue Service provides essential fire safety and prevention services to the public. You can call them for fire safety advice, including home fire safety visits tailored for families with children, the elderly, or people with disabilities. They also offer fire prevention support through education, risk assessments, and community outreach programs. Calls are typically answered during standard business hours. While specific wait times are not provided, it's advisable to call during mid-morning or mid-afternoon for potentially shorter wait times. The service is accessible by phone or email, ensuring you can receive the guidance you need efficiently.
Updated 15 Dec 2025
Expected outcomes
- Receive fire safety advice
- Schedule home safety visits
- Request fire prevention support
- Arrange school visits
- Access tailored safety programs
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Basic contact information
- Property address
- Details of household members
- Relevant risk factors
- Request details
- Special requirements
Known issues
The Shropshire Fire and Rescue Service has faced issues with resource management and workplace culture. Concerns about financial decisions and performance management have been frequently reported, requiring ongoing monitoring and recommendations for improvement. Additionally, reports of a poor workplace culture, including instances of misogyny and bullying, have been noted. These issues have led to limited staff confidence in grievance handling. The organization is under ongoing oversight to address these challenges and improve its service delivery. When calling, be aware of these issues, as they may impact service efficiency.
