⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Suffolk Fire and Rescue Service
You can use this number to handle non-emergency queries related to Suffolk Fire and Rescue Service. Services include obtaining fire safety advice, seeking general information, and addressing administrative matters. This number should be accessed during out of office hours for these purposes. For immediate risks, calling 999 is advised. People often call to inquire about fire prevention tips, learn more about safety inspections, or resolve questions related to service operations. While specific wait times are not noted, callers may experience occasional delays, particularly when routing to the correct department. Calls during early evening tend to be more efficient, reducing wait times.
Updated 15 Dec 2025
Expected outcomes
- Get fire safety advice
- Request information
- Resolve administrative queries
- Submit non-emergency reports
- Speak to an operator
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of query
- Contact details
- Incident information
- Pen and paper
- Time for potential wait
Known issues
Callers to Suffolk Fire and Rescue's non-emergency number may encounter delays in reaching the appropriate department, particularly during out-of-office hours. This issue occurs occasionally and can be frustrating. It is advised to listen carefully to automated prompts and be patient. To mitigate the wait, calling during early evening hours can be advantageous. Alternatively, ensure your inquiry is non-emergency; otherwise, dial 999 in urgent situations. Keeping necessary information like query nature and contact details at hand can facilitate a smoother interaction.
