⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Sussex Police
Sussex Police provides a non-emergency contact number for reporting non-urgent crimes, requesting information about ongoing cases, and filing complaints regarding police conduct. This service is available during operating hours, and it is crucial to have all necessary details ready before calling. Common reasons for contacting Sussex Police include reporting incidents not in progress, seeking updates on cases, or addressing concerns with police services. While specific wait times are not provided, callers may experience delays during peak periods or emergencies. It is advisable to call during off-peak hours for quicker assistance.
Updated 15 Dec 2025
Expected outcomes
- Report non-emergency crime
- Request case information
- Make a police complaint
- Inquire about police services
- Provide incident details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Basic incident details
- Personal contact information
- Case reference number
- Personal identification
- Complaint details
- Incident location
Known issues
Callers to Sussex Police's non-emergency number occasionally experience long wait times, particularly during peak periods or emergencies. To mitigate this, it is recommended to use online services for non-urgent matters or to call during off-peak hours. Additionally, some callers report being transferred multiple times before reaching the correct department. Sussex Police staff are trained to triage calls more effectively to reduce misdirected calls. Ensuring you have all necessary information ready can help streamline the process and reduce potential frustrations.
