NHS Greater Manchester Integrated Care Partnership
The NHS Greater Manchester Integrated Care Partnership phone line is available for general patient enquiries, service navigation, and feedback or complaints. Callers can ask about NHS services, care pathways, and receive assistance with navigating integrated care services across Greater Manchester. The line is open during standard office hours, and callers may be redirected to local GP practices or specialist services for specific clinical issues. Typical wait times can vary, but calling during mid-morning or mid-afternoon may reduce wait times. This service is crucial for patients seeking guidance and support within the NHS framework.
Updated 15 Dec 2025
Expected outcomes
- Answer patient enquiries
- Assist with service navigation
- Process feedback or complaints
- Provide care pathway information
- Signpost to appropriate services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Caller name
- Contact details
- Nature of enquiry
- Details of feedback
- Complaint specifics
- Reference number if applicable
Known issues
While there are no specific known issues reported, callers may experience longer wait times during peak hours such as early mornings and late afternoons. To avoid these, consider calling mid-morning or mid-afternoon. For urgent clinical issues, it is advisable to contact local GP practices directly. If the line is busy, using online resources or contacting specific departments directly may provide faster assistance. Always have your personal details and specific enquiry information ready to ensure a smooth call experience.
