Royal Preston Hospital
Royal Preston Hospital's main switchboard is available 24/7 to handle a variety of enquiries. Callers can connect to specific departments, wards, or staff members, making it easier to access the right information or services. The switchboard also handles media enquiries outside standard office hours, ensuring that press representatives can reach the appropriate communications staff. While the service is generally efficient, callers may experience longer wait times during peak hours or busy periods. For outpatient appointments, it's recommended to use the dedicated outpatient contact methods. Calling during off-peak hours may reduce wait times.
Updated 15 Dec 2025
Expected outcomes
- Connect to specific departments
- Reach hospital wards
- Access staff members
- Handle media enquiries
- Provide hospital information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Department name
- Ward name
- Patient name
- Nature of enquiry
- Organization name
- Enquiry details
Known issues
Callers to Royal Preston Hospital may occasionally face long wait times, particularly during peak hours or when the hospital is experiencing high demand. To mitigate this, it is advisable to call during off-peak hours when possible. If you encounter long wait times, staying on the line is often the best course of action, as the switchboard staff are dedicated to connecting you to the appropriate department or staff member. For media enquiries, clearly stating your purpose as a press representative can expedite the process. Utilizing alternative contact methods for specific services, like outpatient appointments, can also help streamline your experience.
